Customer Services jobs in Hong Kong

We are seeking a dedicated Associate/Officer, Cash Customer Services professional to join the Banking & Financial Services department within the Financial Services industry.The role is based in HK and focuses on providing excellent customer service and operational support in cash management.

Assisted and support new application training to front-office users, arrange on-site support and online support.

This is an exciting opportunity with a fast‑growing startup financial institution headquartered in Singapore.

The role is centred on delivering exceptional customer service while driving operational excellence in a dynamic, performance environment.

The Customer Service Officer role in the Financial Services industry requires a proactive individual to manage corporate communication tasks and handle general inquiries.

Looking for candidates who have solid experience in handling customer services via hotline / mailbox, open to candidates from non-financial services industry.

We are seeking a Part-time Customer Service Officer/Assistant with interest in Banking/Financial Industry.

Our client is one of the top FI firms and they are looking for a Customer Service Officer to join the contact centre team to handle inbound and outbound calls for the members and employers for a range of pension scheme related enquiries, complains, administration/ general enquires. The candidate should have at least 1+ year of working experience in customer service/ call centre within FI/ banking industry, preferably with knowledge in ORSO/ MPF.

As a Customer Service Officer in the insurance industry, you will support customers by addressing inquiries, resolving issues, and ensuring a high level of satisfaction. This role offers an opportunity to contribute to a professional and customer-focused environment.

As an Assistant Manager/Manager in General Banking Service (Customer Service), you will play a key role in ensuring exceptional service delivery to customers in the financial services industry. This role requires a strong understanding of banking operations and the ability to manage customer relationships effectively.

As a Relocation Consultant, you will support clients through their relocation journey by providing tailored advice and guidance.

This is an exciting opportunity for a team assistant to support one of the highest growing department in the financial services industry. The role requires organizational skills and attention to detail to ensure Bankers smooth day-to-day operations.

We are looking for a Assistant Relationship Manager/ Client Service Officer, Private Banking to join the financial services industry in Hong Kong. This role focuses on delivering excellent customer service while supporting relationship managers in managing client portfolios.

The Retail Sales Executive/ Associate will manage daily retail operations, ensuring excellent customer service and achieving sales targets in the retail industry. This role requires a proactive individual with expertise in driving business growth and team leadership.

The Intimate Fitting Technician is responsible for providing expert fitting services for intimate apparel, ensuring customers receive personalised, comfortable, and confidence-boosting experiences. This role combines technical knowledge of garment construction with exceptional customer service skills to deliver accurate fittings and product recommendations.

Our client is one of the top FI firms that provides pension funds services. They are looking for a Client Service Manager to handle client relationship management and enhance overall customer experience to meet service requirements. The candidate should have 10+ years of working experience in client servicing/ relationship management/ account management preferrably with pension fund knowledge (ORSO/ MPF) within insurance/ FI industry.