Customer Services jobs in Hong Kong

We are seeking a dedicated Associate/Officer, Cash Customer Services professional to join the Banking & Financial Services department within the Financial Services industry.The role is based in HK and focuses on providing excellent customer service and operational support in cash management.

Assisted and support new application training to front-office users, arrange on-site support and online support.

The Customer Service Officer role in the Financial Services industry requires a proactive individual to manage corporate communication tasks and handle general inquiries.

My client is looking for a customer service officer to assist their operation. Excellent opportunity to join a global leading FMCG company.

We are seeking a Part-time Customer Service Officer/Assistant with interest in Banking/Financial Industry.

Step into a leadership role where your vision and energy will shape the future of sales and customer service in a global hospitality powerhouse. This is your chance to lead a passionate team, drive growth, and create unforgettable experiences for clients worldwide.

Our client is one of the top FI firms and they are looking for a Customer Service Officer to join the contact centre team to handle inbound and outbound calls for the members and employers for a range of pension scheme related enquiries, complains, administration/ general enquires. The candidate should have at least 1+ year of working experience in customer service/ call centre within FI/ banking industry, preferably with knowledge in ORSO/ MPF.

A leading multinational company is seeking a proactive and detail-oriented Customer Service Officer to join their regional customer service and supply chain team. This role plays a key part in driving customer adoption of new service models and digital communication tools, while ensuring high service levels and continuous operational improvement.

We are looking for a Sales Operations Specialist to support daily order management and help our Sales and Operations teams. This role prefers candidates with Wholesale or Travel Retail experience and someone who is comfortable working with data and pivot tables.

Assistant Vice President - Call Centre Management to oversee and enhance customer service operations within the Technology & Telecoms industry. The ideal candidate will lead a team in GZ and Hong Kong in providing excellent service and developing strategies to improve retention and customer engagement in Hong Kong and GZ.

The Retail Sales Executive/ Associate will manage daily retail operations, ensuring excellent customer service and achieving sales targets in the retail industry. This role requires a proactive individual with expertise in driving business growth and team leadership.

The Intimate Fitting Technician is responsible for providing expert fitting services for intimate apparel, ensuring customers receive personalised, comfortable, and confidence-boosting experiences. This role combines technical knowledge of garment construction with exceptional customer service skills to deliver accurate fittings and product recommendations.

Our client is one of the top FI firms that provides pension funds services. They are looking for a Client Service Manager to handle client relationship management and enhance overall customer experience to meet service requirements. The candidate should have 10+ years of working experience in client servicing/ relationship management/ account management preferrably with pension fund knowledge (ORSO/ MPF) within insurance/ FI industry.

As an Online Banking Centre Manager (Outbound Telephone), you will lead a team to manage outbound banking services while ensuring excellent customer satisfaction. This role requires expertise in the financial services industry and strong leadership abilities to drive performance.