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Customer Service Officer jobs in Hong Kong

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  • Digital Customer Service Officer / Application Ambassador - Insurance, not Sales

    Hong Kong
    Temporary
    HK$15,000 - HK$25,000 per month (HK$180,000 - HK$300,000 per year)

    Assisted and support new application training to front-office users, arrange on-site support and online support.

    • 1-year renewable contract
    • Provide User Training on Application, Follow up and Presentation
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  • Customer Service Officer - FMCG (MNC)

    Kowloon
    Temporary

    My client is looking for a customer service officer to assist their operation. Excellent opportunity to join a global leading FMCG company.

    • Competitive salary package and career growth opportunities
    • Dynamic and supportive team
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  • Customer Service Officer - Top FI Firm

    Kowloon
    Permanent
    HK$22,000 - HK$23,500 per month (HK$264,000 - HK$282,000 per year)

    Our client is one of the top FI firms and they are looking for a Customer Service Officer to join the contact centre team to handle inbound and outbound calls for the members and employers for a range of pension scheme related enquiries, complains, administration/ general enquires. The candidate should have at least 1+ year of working experience in customer service/ call centre within FI/ banking industry, preferably with knowledge in ORSO/ MPF.

    • International and dynamic working environment
    • Competitive packages and benefits
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  • KYC Review Associate - Top European Bank

    Quarry Bay
    Permanent
    HK$40,000 - HK$50,000 per month (HK$480,000 - HK$600,000 per year)

    Our client is a top European bank. They are currently looking for a KYC Review Associate to join the Wealth Management KYC team to handle KYC periodic review, KYC/ CDD review, documentation review for APAC PB/ high net worth clients. The candidate should have 3-7 years of working experience in KYC periodic review, KYC/ CDD review, documentation review for PB/ HNW clients within international private bank.

    • Huge exposure
    • International working environment
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  • Client Risk Analyst - Investment Bank

    Kowloon
    Permanent

    Our client is a well-known Investment Bank with global presence. Currently, they are hiring for a Client Risk Analyst to join their private banking division as the first line of defence, ensuring strong risk controls and compliance.

    • Investment Bank
    • Excellent exposure
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  • Operations Clerk - Clearing & Settlement

    Central and Western District
    Permanent
    HK$20,000 - HK$30,000 per month (HK$240,000 - HK$360,000 per year)

    We are seeking a detail-oriented and proactive Clearing & Settlement Assistant to join our Operations team. The successful candidate will be responsible for ensuring accurate and timely clearing and settlement of trades, handling physical certificates, and supporting daily operational processes in compliance with regulatory requirements.

    • back office in Financial Services
    • Macros and VBA preferred
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  • Administrative Officer / Assistant - MNC Bank

    Kowloon
    Temporary
    HK$35,000 - HK$43,000 per month (HK$420,000 - HK$516,000 per year)

    As an Administrative Assistant in the Financial Services industry, you will provide essential administrative support to ensure the smooth operation of the department. This role is an excellent opportunity to contribute to a fast-paced, professional environment.

    • Provide administrative support for a team
    • Top tier Investment Bank
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  • Receptionist - Financial Services Firm

    Central and Western District
    Permanent
    HK$25,000 - HK$33,000 per month (HK$300,000 - HK$396,000 per year)

    We are looking for a Receptionist to support the front desk area and provide excellent guest service to all incoming visitors and VIPs.

    • Calibre from hospitality/ front of house service will also be considered.
    • Guest service, meeting arrangements and event support
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