Save Job Back to Search Job Description Summary Similar JobsMin. 5 years years of experience; Senior Manager GradeExciting Customer Analytic Project, AI RAGAbout Our ClientThe employer is a well-established organization within the insurance industry, known for its strong market presence and innovative approach. Operating as a large organization, they are committed to delivering high-quality services and fostering a results-oriented environment.Job DescriptionBuild and deploy customer churn, propensity, and risk-scoring models using advanced ML techniques (e.g. Gradient Boosting, Survival Models).Engineer features from customer behavioural, transactional, policy, and agent/intermediary data.Develop scalable data pipelines and ML solutions using Python, SQL, Databricks, and cloud platforms.Productionise models through scheduling, orchestration, automation, and CI/CD integration.Design model monitoring frameworks, including drift detection, model performance tracking, and business dashboards.Apply explainable AI techniques to identify and communicate key drivers of customer behaviour and churn.The Successful ApplicantProven 5+ years of experience building and deploying classification and risk-scoring models.Strong feature engineering skills across large customer and transactional datasets.Proficiency in Python, SQL, Databricks, and cloud-based deployment environments.Hands-on experience with MLOps, workflow orchestration, and CI/CD pipelines.Experience building model monitoring and performance dashboards (Power BI or similar).Knowledge of model explainability techniques (e.g. SHAP, feature importance).Insurance or financial services experience preferred.What's on OfferCompetitive monthly salaryExciting opportunity to work on customer analytic and AI projectsBe part of a large organization in the insurance industry with access to diverse datasets.Collaborative work environment that encourages innovation.Opportunities to apply cutting-edge data science techniques to real-world challenges.ContactSamantha YiuQuote job refJN-072026-7054772Phone number36022470Job summaryFunctionITSpecialisationIT Data AnalysisWhat is your area of specialisation?InsuranceLocationHong KongJob Type:TemporaryConsultant nameSamantha YiuConsultant phone36022470Job ReferenceJN-072026-7054772