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Head of Key Account

Hong Kong Permanent Work from Home or Hybrid View Job Description
We are seeking an experienced Head of Key Account Management for our clients to lead strategic customer partnerships, accelerate revenue growth, and oversee a high-performing key account team. This leadership role will be responsible for developing commercial strategies, managing major retail relationships, and delivering sustainable business results across key channels.
  • Drive strategic growth with market-leading brands
  • Lead, influence, and make an impact

About Our Client

Our client is a leading global healthcare and wellness company with a strong presence across Asia and international markets. Renowned for its trusted portfolio of health and consumer wellness products, the organization is committed to innovation, quality, and improving consumers' everyday well-being through science-backed solutions.

Job Description

Reporting to senior leadership, you will take full ownership of key account management and commercial development, driving growth across major retail and pharmacy partners.Key responsibilities include:

  • Develop and execute strategic account plans and Joint Business Plans (JBPs) to achieve sales and profitability objectives.
  • Lead commercial negotiations and manage customer agreements in line with broader business goals.
  • Own account forecasting, budgeting, trade spend planning, and account-level P&L performance.
  • Build and maintain strong relationships with senior stakeholders, category managers, and key decision-makers across major retail channels.
  • Establish sales targets, monitor performance metrics, and evaluate promotional effectiveness and ROI.
  • Analyze market trends, consumer insights, competitive activity, and channel performance to identify growth opportunities and strengthen market position.
  • Manage product portfolio performance within customer accounts and recommend strategic actions to maximize revenue and market share.
  • Lead, coach, and develop the Key Account team, fostering a high-performance culture and promoting continuous improvement.
  • Collaborate cross-functionally with Marketing, Supply Chain, Finance, and Senior Management to deliver business objectives.

The Successful Applicant

A successful Head of Key Account should have:

  • A strong proven track record in account management or sales with minimum 8 years experience, preferably within Consumer Health, Healthcare, FMCG, Nutrition, Wellness, or related sectors.
  • Established industry network and proven ability to influence key stakeholders at senior levels.
  • Solid commercial and financial acumen, including experience with forecasting, trade investment management, and P&L ownership.
  • Proven people leadership experience with the ability to motivate, mentor, and develop high-performing teams.
  • Excellent communication, presentation, negotiation, and relationship-building skills.
  • Results-oriented mindset with a passion for driving business performance and continuous improvement.

What's on Offer

  • Opportunities to join a market-leading healthcare and wellness organization and work with brands that are widely recognized and trusted.
  • Strategic leadership role with high visibility and influence across the business.
  • Competitive compensation & benefits package, including performance-related incentives and additional perks.
  • Flexible working arrangements and employee wellness initiatives.

If you are ready to take the next step in your career in Hong Kong, we encourage you to apply for this exciting opportunity in the Healthcare industry.

Contact
Esther Zhao
Quote job ref
JN-072026-7062655
Phone number
+852 25306104

Job summary

Function
Sales
Specialisation
Sales Manager/Director/VP
What is your area of specialisation?
Healthcare / Pharmaceutical
Location
Hong Kong
Job Type:
Permanent
Consultant name
Esther Zhao
Consultant phone
+852 25306104
Job Reference
JN-072026-7062655
Work from Home
Work from Home or Hybrid

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.