Data Scientist - Retention & Churn Analytics 50-60K

Hong Kong Temporary HK$50,000 - HK$60,000 per month (HK$600,000 - HK$720,000 per year) View Job Description
We are seeking a skilled Data Scientist specializing in Retention Modelling and Churn Analytics to join a leading insurance company in Hong Kong. This role focuses on leveraging data analytics to drive customer retention strategies and enhance business outcomes.
  • Own end‑to‑end predictive models with real business impact
  • Work on cloud-based analytics within a leading insurance group

About Our Client

Our client is a well-established, large organization within the insurance industry, known for its focus on innovation and customer-centric solutions. It provides a collaborative working environment with a strong emphasis on leveraging technology to optimize business operations.

Job Description

  • Build, refresh and enhance churn and retention prediction models across the full lifecycle
  • Engineer and expand features using behavioural, transactional and intermediary datasets
  • Deploy and automate models in a cloud environment with scalable data pipelines
  • Produce customer-level risk scores and interpretable indicators for campaign usage
  • Develop dashboards to monitor model accuracy, drift and ongoing performance
  • Translate analytical outputs into actionable insights for retention initiatives
  • Embed model outputs into operational and campaign management workflows
  • Continuously improve models to reflect changing customer behaviour and data structures
  • Collaborate with business, marketing and technology stakeholders to align priorities

The Successful Applicant

  • Proven experience developing classification or risk-scoring models in production
  • Strong Python and SQL skills with hands-on Databricks experience
  • Solid background in feature engineering across customer and financial data
  • Experience deploying models using cloud platforms and automated pipelines
  • Familiar with model monitoring, drift detection and performance evaluation
  • Able to explain model drivers clearly to non-technical stakeholders
  • Background in churn, retention or customer lifecycle analytics
  • Insurance, life & savings or financial services exposure is an advantage
  • Comfortable working independently across build, stabilisation and BAU phases

What's on Offer

  • Competitive monthly salary and benefits package.
  • Opportunity to work in a large organization within the insurance industry.
  • Collaborative and technology-driven work environment in Hong Kong.
  • Potential for skill development and career progression in the technology department.



If you are passionate about data science and eager to make an impact in the insurance industry, we encourage you to apply for this exciting opportunity in Hong Kong.

Contact
Michael Loe
Quote job ref
JN-052026-7020837
Phone number
+85225306127

Job summary

Function
IT
Specialisation
IT Data Analysis
What is your area of specialisation?
Insurance
Location
Hong Kong
Job Type:
Temporary
Consultant name
Michael Loe
Consultant phone
+85225306127
Job Reference
JN-052026-7020837

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.