Save Job Back to Search Job Description Summary Similar JobsFresh Graduate or within 2 years of working experience is highly preferredNative English is a must.About Our ClientThe Client Service Associate role in Hong Kong's industry focuses on delivering exceptional client service within the FS industry. This permanent position offers a rewarding opportunity for those skilled in managing client relationships and ensuring service excellence.Job DescriptionAs a Client Service Associate, your main responsibilities will include:Managing and nurturing client relationships to ensure satisfaction and retention.Making cold calls to Private Equity and Private CreditProviding timely and accurate responses to client inquiries and requests.Collaborating with internal teams to meet client needs effectively.Monitoring and reporting on client service metrics and performance.Identifying opportunities to enhance client service processes and efficiency.Ensuring compliance with company policies and industry regulations.Preparing and maintaining accurate client documentation and records.Supporting the Accounting & Finance team in achieving departmental goals.The Successful ApplicantA successful Client Service Associate should have:Strong communication and interpersonal skills to manage client relationships.Fresh graduates or candidates with 0-2 years of working experience is highly preferredAttention to detail and a commitment to delivering high-quality service.Proficiency in relevant software tools and systems.A proactive and solution-oriented approach to problem-solving.What's on Offer12 months' salary plus discretionary bonus.Permanent employment in Hong Kong.ContactNicole HuiQuote job refJN-082026-7082579Phone number+852 3412 4832Job summaryFunctionSalesSpecialisationAccount ManagerWhat is your area of specialisation?Financial ServicesLocationHong KongJob Type:PermanentConsultant nameNicole HuiConsultant phone+852 3412 4832Job ReferenceJN-082026-7082579
