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Business Development Manager (Global CX and BPO)

Hong Kong Permanent HK$600,000 - HK$900,000 per year View Job Description
This role is responsible for driving new business growth by developing sales strategies, generating leads, and managing end-to-end client acquisition across the Greater Bay Area. It involves leading BPO processes, building strategic client relationships, and collaborating internally to deliver tailored solutions and close deals effectively.
  • Global leader CX and outsourcing company
  • Great exposure to fast-growing industries and international clients

About Our Client

Our client is a global leader in customer experience (CX) and business project outsourcing company, with strong dominance in Asia and serving high-growth tech clients. They are known for combining human expertise with technology, BPO on delivering impactful customer and business solutions.

With a strong international footprint and a focus on combining human expertise with advanced technology, they support clients in driving customer engagement, operational efficiency, and revenue growth.

Job Description



Business Development & Sales

  • Generate new business opportunities through proactive prospecting, networking, referrals, and market research.
  • Develop and execute strategic sales plans to achieve and exceed revenue targets.
  • Build and maintain a robust sales pipeline across target industries.
  • Lead end-to-end sales cycles, including lead generation, qualification, proposal development, negotiation, and contract closure.
  • Conduct discovery meetings to understand client challenges and business objectives.



Client Relationship Management

  • Establish strong relationships with C-level executives, HR leaders, Operations Directors, Customer Experience leaders, and key decision-makers.
  • Act as a trusted advisor by providing tailored outsourcing and CX solutions.
  • Collaborate with internal stakeholders to ensure seamless solution design and implementation.



Market Intelligence

  • Monitor industry trends, competitor activities, and emerging market opportunities.
  • Provide market feedback to support product development and go-to-market strategies.
  • Identify opportunities within technology, e-commerce, gaming, fintech, travel, and digital-native businesses.



Collaboration

  • Work closely with Operations, Solutions, Finance, Legal, and Recruitment teams to develop winning proposals.
  • Participate in industry events, conferences, and networking activities to enhance market presence.

The Successful Applicant

A successful Business Development Manager should have:

    • Bachelor's degree in Business, Marketing, Communications, or related discipline.
    • 5+ years of business development, enterprise sales, or solution-selling experience.
    • Experience selling BPO, CX solutions, outsourcing services, SaaS, technology, recruitment solutions, or digital transformation services is highly preferred.
    • Proven track record of exceeding sales targets and winning new enterprise clients.



What's on Offer

  • Competitive annual salary ranging from HKD 600,000 to HKD 900,000 total
  • Permanent position offering job stability and growth opportunities.
  • Comprehensive benefits package, including health and wellness programs.
  • Opportunity to work in a large organization within the business services industry.
  • Collaborative and professional work environment that supports career development.



Take the next step in your career by applying for this exciting Business Development Manager role today!

Contact
Anthea Cheung
Quote job ref
JN-042026-7006275
Phone number
+852 2530 6121

Job summary

Function
Sales
Specialisation
Business Development
What is your area of specialisation?
Technology & Telecoms
Location
Hong Kong
Job Type:
Permanent
Consultant name
Anthea Cheung
Consultant phone
+852 2530 6121
Job Reference
JN-042026-7006275

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.