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Service Delivery Head - IT Vendor (SaaS)

Hong Kong Permanent HK$900,000 - HK$1,000,000 per year View Job Description
The Service Delivery Head will oversee and drive the successful delivery of technology projects and services, ensuring alignment with client needs and organizational goals. This role requires a strategic mindset and strong leadership within the Technology & Telecoms industry.
  • Chinese IT Vendor - SaaS
  • Service Delivery Management, CRM, Project Management

About Our Client

This opportunity is with a well-established organization within the Technology & Telecoms industry. The company is a mid-sized enterprise focused on delivering cutting-edge solutions and services to its clients, fostering innovation and excellence in its operations.

Job Description

As a Service Delivery Head, your main responsibilities will include:

  • Managing the end-to-end delivery of technology projects and services to meet client expectations.
  • Developing and implementing strategies to optimize delivery processes and improve efficiency.
  • Collaborating with cross-functional teams to ensure seamless coordination and execution.
  • Monitoring project performance, identifying risks, and implementing corrective actions as needed.
  • Building and maintaining strong relationships with clients to ensure satisfaction and long-term partnerships.
  • Leading and mentoring a team of professionals to foster growth and excellence.
  • Ensuring alignment of delivery activities with organizational objectives and client requirements.
  • Staying updated on industry trends and incorporating best practices into delivery processes.

The Successful Applicant

A successful Delivery Head should have:

  • Proven experience in overseeing technology project deliveries within the Technology & Telecoms industry.
  • Strong leadership and team management skills to guide and inspire teams.
  • Excellent communication and stakeholder management abilities.
  • A results-oriented mindset with a focus on achieving organizational and client goals.
  • Strategic thinking and problem-solving skills to address complex challenges.
  • Familiarity with industry standards and best practices in technology project delivery.
  • A relevant degree or professional qualification in technology, business, or a related field.

What's on Offer

  • Opportunities for professional growth and career advancement.
  • A collaborative and innovative work environment within the Technology & Telecoms industry.
  • Permanent role with stability and long-term prospects.



If you are ready to take on a leadership role and make a significant impact, we encourage you to apply for the Delivery Head position today.

Contact
Coco Chan
Quote job ref
JN-072026-7056736
Phone number
+85225306114

Job summary

Function
IT
Specialisation
IT Architecture
What is your area of specialisation?
Technology & Telecoms
Location
Hong Kong
Job Type:
Permanent
Consultant name
Coco Chan
Consultant phone
+85225306114
Job Reference
JN-072026-7056736

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.