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IT Support, Assistant Manager (Asset Management, 40k)

Hong Kong Temporary View Job Description
The IT Administration and Support, Assistant Manager role involves managing IT administrative tasks and providing support to ensure smooth technology operations.
  • New headcount - 12 months contract
  • Asset Management

About Our Client

Asset Management Company

Job Description

As an IT Administration and Support, Assistant Manager, your main responsibilities will include:IT Operations & Support

  • Manage IT service requests, user access, onboarding/offboarding, and general IT administration.
  • Track and maintain request status, documentation, and issue resolution records.
  • Provide first-line support and coordinate issue escalation where required.



Stakeholder & Project Coordination

  • Act as a key contact for business IT enquiries and support issue triage.
  • Coordinate with internal technology teams and external vendors to resolve incidents and deliver solutions.
  • Monitor progress, manage follow-ups, and communicate updates to stakeholders.



Process Improvement & Automation

  • Identify opportunities to improve workflows through standardisation and automation.
  • Develop and maintain simple automation tools and utilities using VBA and Python.
  • Support testing, documentation, and governance for locally developed solutions.

The Successful Applicant

A successful IT Administration and Support, Assistant Manager should have:

  • Experience in IT support, IT operations, or IT coordination within a corporate environment.
  • Strong hands-on skills in:
    • Excel VBA, Python scripting
  • Strong troubleshooting, problem-solving, and stakeholder management capabilities.
  • Ability to manage multiple priorities with a high level of ownership and attention to detail.
  • Experience supporting Bloomberg Terminal users.
  • Exposure to AI / Generative AI tools and automation use cases.
  • Experience supporting business-critical local applications and tools.
  • Knowledge of APIs, databases, and data automation concepts.

What's on Offer

  • Hybrid working arrangement



Contact
Agnes Chow
Quote job ref
JN-082026-7086281
Phone number
+852 25306125

Job summary

Function
IT
Specialisation
IT Support
What is your area of specialisation?
Financial Services
Location
Hong Kong
Job Type:
Temporary
Consultant name
Agnes Chow
Consultant phone
+852 25306125
Job Reference
JN-082026-7086281

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.