Save Job Back to Search Job Description Summary Similar JobsAn International Retail GiantTeam leader opportunity with regional exposureAbout Our ClientOur client is a global retail leader bringing together a portfolio of well-known brands. The business offers a wide range of products and business lines, providing exposure to varied HR operations work, offering strong opportunities for professional development.Job DescriptionThe HR Operations Manager is a key part in delivering effective HR operations and enhancing the overall employee experience across the organisation. Leading a small team, you will oversee end‑to‑end HR operational support across the employment lifecycle, ensuring smooth, accurate, and timely delivery for a large and diverse employee population across different businesses. A strong focus will be placed on maintaining data accuracy within HR systems, supporting informed decision‑making and operational efficiency.You will contribute actively to the organisation's HR transformation agenda, providing new ideas to drive process efficiency and participate in system migrations projects. The role also serves as a central point of support and guidance for employee enquiries, helping individuals navigate HR matters through clear advice and access to the right tools and resources.You will play an impactful role in driving continuous improvement initiatives, strengthening service delivery, and ensuring HR operations remain compliant with local labour regulations and internal controls.The Successful ApplicantDegree holder in Human Resources or Business related disciplinesMin. 10 years' of in-depth experience in HR operations or shared services environments within large organisationsWell-versed in HR systems and platforms, with experience using HRIS such as Workday is considered an advantageStrong working knowledge of Hong Kong employment legislation and regulatory requirementsDetail‑focused and accountable, with the ability to perform effectively in a fast‑paced, matrix‑driven environmentSwitched-on, agile and motivated to support change initiatives, demonstrating resilience, adaptability, and a willingness to learnOpen and collaborative working style, supported by strong interpersonal and communication skillsExperience in directly leading/managing a team is requiredFluent written and spoken English, Cantonese, and MandarinWhat's on OfferAttractive employee benefits and perksFast paced and collaborative team environmentContactMaggie IpQuote job refJN-042026-6986797Phone number+852 25306124Job summaryFunctionHuman ResourcesSpecialisationShared ServicesWhat is your area of specialisation?RetailLocationHong KongJob Type:PermanentConsultant nameMaggie IpConsultant phone+852 25306124Job ReferenceJN-042026-6986797