Save Job Back to Search Job Description Summary Similar Jobs5.5 daysFresh Graduate welcomeAbout Our ClientMy client is based in the financial services industry and they are urgently looking for a guest service officer to join their team in their new branch. They will need to have strong customer services skills and be able to work 5.5 days.Job DescriptionAs a Guest Services Officer, your main responsibilities will include:Greeting and assisting visitors in a professional and friendly manner.Managing the front desk and ensuring smooth day-to-day operations.Handling incoming calls, emails, and inquiries promptly and efficiently.Coordinating meeting room bookings and ensuring their readiness for use.Maintaining accurate visitor logs and ensuring security protocols are followed.Providing administrative support to the team as required.Managing courier services and mail distribution efficiently.Collaborating with internal teams to ensure client satisfaction and service excellence.The Successful ApplicantA successful Guest Services Officer should have:Higher Diploma or aboveStrong communication skills in English, Cantonese and MandarinPrevious experience in a customer-facing or front desk role within the Financial Services / hospitality / F&B will be an advantageProficiency in using standard office software and tools.An organised and detail-oriented approach to tasks.Ability to multitask and prioritise responsibilities effectively.A proactive attitude and willingness to assist clients and colleagues.What's on OfferAnnual Leave 12 days startingMedicalDiscretionary bonusContactNatalie ChungQuote job refJN-072026-7055443Phone number+852 3602 2418Job summaryFunctionSecretarial & Business SupportSpecialisationReceptionistWhat is your area of specialisation?Financial ServicesLocationHong KongJob Type:PermanentConsultant nameNatalie ChungConsultant phone+852 3602 2418Job ReferenceJN-072026-7055443
