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Fraud Operations Specialist - Banking

Hong Kong Island Permanent HK$23,000 - HK$26,000 per month (HK$276,000 - HK$312,000 per year) Work from Home or Hybrid View Job Description
This role is responsible for identifying, monitoring and preventing AML and fraud risks across multiple banking products and platforms.
  • Open to fresh graduate with related internship
  • Flexible work-from-home arrangement

About Our Client

Our client is a well-established bank with a strong focus on customer protection, risk management and operational excellence, operating within a fast-paced and highly regulated environment.

Job Description

  • Identify and investigate AML and fraud‑related activities across products and platforms, ensuring timely escalation to protect customers and company assets.
  • Monitor fraud and AML queues, alerts, and reports, and liaise with customers, potential victims, and external parties as required.
  • Drive process improvement through fraud and AML automation, streamlining workflows and reducing manual controls via structured follow‑ups.
  • Coordinate with internal stakeholders to track fraud prevention projects, manage milestones, and ensure timely delivery of agreed actions.
  • Support urgent fraud and AML investigations, regulatory reporting requests, and ad hoc initiatives assigned by the line manager.

The Successful Applicant

  • Bachelor's degree or above in Finance, Accounting, Business, Risk Management, Criminology, Information Systems, or other related disciplines
  • 0-3 years of relevant experience in fraud prevention, AML, compliance, risk operations, financial services, or related fields; Open to fresh graduate with related internship in Fraud or AML.
  • Fluent in English, Cantonese, and Mandarin, with the ability to communicate effectively in both written and spoken forms
  • Proficient in Microsoft Office; experience with data tools or reporting systems is an advantage

What's on Offer

  • Engagement in the financial services industry with exposure to fraud prevention strategies.
  • Flexible work-from-home arrangement.



Contact
Helen He
Quote job ref
JN-042026-6999720
Phone number
+852 2530 6115

Job summary

Function
Banking & Financial Services
Specialisation
Compliance & Legal
What is your area of specialisation?
Business Services
Location
Hong Kong Island
Job Type:
Permanent
Consultant name
Helen He
Consultant phone
+852 2530 6115
Job Reference
JN-042026-6999720
Work from Home
Work from Home or Hybrid

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.