Save Job Back to Search Job Description Summary Similar JobsLead a high-profile business transformation programme.Drive enterprise-wide change across Hong Kong and Macau.About Our ClientOur client is a leading global insurance organisation undertaking a strategic transformation initiative within its Claims and Health business.Job DescriptionDevelop and execute comprehensive change management strategies for the ICHS transformation programme.Assess business impacts across Claims, Contact Centre, Operations and Distribution functions.Partner with business leaders and stakeholders to drive engagement and support programme objectives.Lead change adoption initiatives throughout solution design, testing, implementation and post-launch phases.Design and deliver communication plans, training programmes and knowledge transfer activities.Establish business readiness frameworks and ensure operational preparedness before deployment.Support the transition from current-state processes to future operating models and technology platforms.Monitor user adoption, programme benefits and operational outcomes through governance and reporting.Coordinate cross-functional teams to ensure change initiatives are delivered effectively and on schedule.Contribute to transformation activities across Hong Kong and Macau insurance operations.The Successful ApplicantBachelor's degree in Business Administration or a related discipline.6-10 years of experience in change management, transformation, or programme delivery.Hands-on experience leading business transformation and change adoption initiatives.Proven track record supporting operations, claims, insurance or financial services transformation projects.Strong stakeholder management and relationship-building capabilities.Demonstrated ability to influence business users and drive organisational change.Excellent project coordination, planning and execution skills.Strong analytical thinking and problem-solving abilities.Fluent in English and Cantonese; Mandarin proficiency is advantageous.PMP or Change Management certification is highly preferred.Experience within insurance, banking or broader financial services environments is desirable.What's on OfferCompetitive monthly salary and benefits package.Renewable contract offering job stability.Opportunity to work in the insurance industry within the technology department.If you are ready to take on this role and make a contribution, we encourage you to apply.ContactMichael LoeQuote job refJN-082026-7086881Phone number+85225306127Job summaryFunctionITSpecialisationIT Project & Programme ManagementWhat is your area of specialisation?InsuranceLocationKwun TongJob Type:TemporaryConsultant nameMichael LoeConsultant phone+85225306127Job ReferenceJN-082026-7086881