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Associate, Client Services (Korean)

Hong Kong Permanent HK$30,000 - HK$45,000 per month (HK$360,000 - HK$540,000 per year) View Job Description
A leading European bank is hiring an Associate, Client Services. This role serves as the key liaison between clients and internal teams, providing client service, trade operations support, account maintenance, and relationship management to ensure a seamless client experience across the trade life-cycle.
  • Fluency in English and Korean
  • 2 years of experiences in the financial services industry is required

About Our Client

Leading European bank.

Job Description

  • Act as the primary contact for client service and operational requests, coordinating with internal stakeholders to ensure timely resolution and regular status updates.
  • Provide day-to-day support on account maintenance, client documentation, settlement inquiries, audit confirmations, and transaction-related matters.
  • Manage client communications proactively, identify service issues, and enhance the overall client experience through effective problem resolution.
  • Conduct regular client reviews, including feedback collection, service performance monitoring, and KPI tracking.
  • Support Relationship Managers and Business Managers with portfolio reviews, client reporting, and preparation of product review materials.



The Successful Applicant

  • Bachelor's degree in Finance, Business Administration, or a related discipline.
  • 2+ years of experience in client services, sales support, trade operations, or client on-boarding within the financial services industry.
  • Solid understanding of the trade life-cycle and operational processes across front, middle, and back office functions.
  • Strong communication, stakeholder management, and problem-solving skills with a client-centric mindset.
  • Fluency in English and Korean.



What's on Offer

Competitive package.

Contact
June Kwong
Quote job ref
JN-092026-7114330
Phone number
+85234124830

Job summary

Function
Banking & Financial Services
Specialisation
Back Office - Operations
What is your area of specialisation?
Financial Services
Location
Hong Kong
Job Type:
Permanent
Consultant name
June Kwong
Consultant phone
+85234124830
Job Reference
JN-092026-7114330

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.