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Senior HR Officer - C&B Operations, Financial Services $36k

Hong Kong Permanent HK$34,000 - HK$38,000 per month (HK$408,000 - HK$456,000 per year) View Job Description
Reporting to the Department Head, this role will serve as a trusted subject matter expert across payroll, HR systems, pensions, taxation, and employee lifecycle administration. In addition to overseeing the accuracy and integrity of HR operations, the incumbent will partner with stakeholders across HR, Finance, and external service providers to drive process improvements, strengthen controls, and support regional HR initiatives.
  • Regional exposure across payroll, HR systems, and HR compliance operations
  • Critical role supporting HR transformation and Workday enhancement initiatives.

About Our Client

Our client is a well-established and highly respected financial institution with a longstanding presence across Asia and a workforce of over 1,000 employees regionally. Known for its strong governance, employee-centric culture, and commitment to operational excellence, the organization offers a collaborative environment where HR responsibilities are well structured and allocated.

Job Description

HR Operations & Payroll Management

  • Lead end-to-end payroll administration, ensuring accurate and timely salary processing while maintaining full compliance with internal policies and statutory requirements.
  • Oversee employee compensation-related transactions, reimbursements, and benefits administration to deliver a seamless employee experience.
  • Act as a key escalation point for payroll, taxation, pension, and benefits-related enquiries, providing timely and professional support to employees and stakeholders.



HR Systems & Data Governance

  • Serve as a key custodian of employee data within the HRIS environment, ensuring data accuracy, integrity, and robust governance standards.
  • Partner with HR, Finance, and technology stakeholders to identify opportunities for process automation, workflow optimization, and HR systems enhancement.
  • Support HRIS implementation, migration, and enhancement projects, contributing to the evolution of a scalable and efficient HR infrastructure.



Compensation, Benefits & Tax Administration

  • Manage pension and retirement scheme administration while ensuring compliance with regulatory and organizational requirements.
  • Oversee tax reporting obligations and related submissions, maintaining high standards of accuracy and timeliness.
  • Administer employee mobility-related benefits and reimbursement programs with a strong focus on compliance and employee support.



Reporting, Controls & Compliance

  • Produce insightful HR and compensation reports that support decision-making, workforce planning, and regulatory requirements.
  • Manage reconciliations and audits by partnering closely with internal and external auditors to ensure transparency, accuracy, and strong governance.
  • Maintain robust operational controls and confidentiality standards when handling sensitive employee information.



The Successful Applicant

  • Bachelor's degree in Human Resources, Business Administration, Accounting, or a related discipline preferred.
  • 6 - 10 years of experience within HR Operations, Payroll, Compensation & Benefits, or Shared Services environments.
  • Prior experience within professional services, financial services, banking, insurance, asset management, or other regulated industries will be highly regarded.
  • Strong knowledge of payroll administration, pensions, employee benefits, and taxation reporting.
  • Experience working with HRIS platforms such as Workday; exposure to HR systems implementation or enhancement projects is a distinct advantage.
  • Detail-oriented with a strong focus on accuracy, risk management, and process control.
  • Demonstrated ability to manage multiple priorities and meet deadlines in a fast-paced environment.
  • Proactive, solutions-driven, and capable of working independently while collaborating effectively across teams.
  • Strong stakeholder management and customer service mindset with excellent interpersonal skills.
  • Fluent in English and Cantonese, with Mandarin considered an advantage.
  • Candidates available at short notice or immediately available are welcomed.



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What's on Offer

  • Attractive compensation package + benefits
  • 20 days annual leave

This is an excellent opportunity for HR professional who enjoys balancing operational excellence with continuous improvement and system enhancement projects.

Contact
Maggie Ip
Quote job ref
JN-112026-7144039
Phone number
+852 25306124

Job summary

Function
Human Resources
Specialisation
Shared Services
What is your area of specialisation?
Financial Services
Location
Hong Kong
Job Type:
Permanent
Consultant name
Maggie Ip
Consultant phone
+852 25306124
Job Reference
JN-112026-7144039

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.