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Senior Digital Business Analyst (AI project, Insurance)

Hong Kong Temporary HK$45,000 - HK$55,000 per month (HK$540,000 - HK$660,000 per year) View Job Description
As an Digital AI Business Analyst in the insurance industry, you will be responsible for analyzing data and providing AI-driven insights to improve business operations. This temporary role requires expertise in analytics and a passion for leveraging AI technologies to optimize processes.
  • High‑Impact, Customer‑Facing Digital Transformation
  • Cross‑Functional Leadership Exposure

About Our Client

This role is with a large organization in the insurance industry, known for its commitment to innovation and advanced analytics. The company focuses on delivering excellent service and fostering growth through cutting-edge technologies.

Job Description

  • Lead the gathering and refinement of digital business and customer‑journey requirements for investment projects delivered under Agile.
  • Serve as a Business Analyst working closely with Digital Product Owners (DPOs) and Business Product Owners (BPOs) to apply design thinking, conduct research‑supported analysis, and define high‑level business needs and customer journeys.
  • Partner with Investment Product teams and cross‑functional stakeholders to refine business and UI/UX requirements, and consolidate management feedback.
  • Develop clear business epics and user stories with strong acceptance criteria within agreed timelines, ensuring the necessary alignment and approvals from stakeholders and risk stewards.
  • Ensure digital deliverables are ready for customer release by supporting in-sprint testing, user acceptance testing, and live‑environment validation.
  • Conduct impact assessments and feasibility analysis to inform both front‑end and back‑end solution design.
  • Review customer journeys and UX content prepared by the UI/UX team with relevant stakeholders.
  • Facilitate collaboration across the project squad, including DPOs, BPOs, Scrum Masters, Designers, Tech Leads, Engineers, and QA teams.
  • Identify key risks, issues, and interdependencies early, and drive appropriate mitigation or escalation.
  • Work with Investment Product, Marketing, and Digital Commercialization teams to support both internal and external communication plans for new product launches or major enhancements.



The Successful Applicant

  • Strong analytical and problem‑solving skills, with excellent attention to detail and the ability to drive tasks to completion. Able to quickly understand customer needs, business priorities, and risk considerations.
  • Minimum 2 years' experience in requirements management or supporting digital transformation initiatives, ideally within financial services.
  • Knowledge of digital investment applications or servicing journeys is a strong advantage.
  • Effective verbal and written communication skills, with the ability to articulate issues, escalate risks, and influence stakeholders.
  • Solid understanding of design‑thinking principles, customer‑centric design, and Agile methodologies.
  • Strong ability to balance business value, customer experience, effort, and risk to recommend practical solutions.
  • A proactive, creative mindset-focused on finding ways to overcome obstacles rather than being constrained by existing limitations.
  • Openness to learning new technologies, adapting to change, and taking on new challenges.
  • Experience using JIRA, Confluence, and Microsoft Teams for daily collaboration.
  • Strong negotiation and relationship‑building skills to navigate diverse stakeholders with competing priorities.



What's on Offer

  • Competitive monthly salary with bonus
  • 15 days of annual leave.
  • Opportunity to work in a large organization within the insurance industry.
  • Exposure to advanced AI technologies and analytics projects.
  • Collaborative and innovative work environment.



Contact
Samantha Yiu
Quote job ref
JN-022026-6957221
Phone number
36022470

Job summary

Function
IT
Specialisation
IT Business Analysis
What is your area of specialisation?
Insurance
Location
Hong Kong
Job Type:
Temporary
Consultant name
Samantha Yiu
Consultant phone
36022470
Job Reference
JN-022026-6957221

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.