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Regional CRM Executive - Luxury lifestyle

Sheung Wan Permanent HK$276,000 - HK$325,000 per year View Job Description
This is an excellent opportunity for candidates who are passionate about CRM, customer retention, loyalty marketing and data-driven customer engagement within a premium consumer environment.
  • Career advancement
  • Attractive package

About Our Client

Our client is a well-established premium lifestyle retailer with a strong presence across Asia-Pacific. They are seeking a Regional CRM Executive to support customer engagement, loyalty programmes, and membership initiatives while helping to enhance customer experiences across multiple touchpoints.

Job Description

  • Maintain and manage CRM databases, ensuring customer data accuracy, segmentation, and reporting.
  • Support the execution of CRM campaigns, loyalty programmes, member communications, eDMs, and promotional activities.
  • Coordinate membership administration, including member records, renewals, benefits fulfilment, and event registrations.
  • Assist with customer engagement events and marketing activations, including logistics coordination and post-event follow-up.
  • Work closely with internal stakeholders and external vendors to deliver a seamless customer experience.
  • Prepare CRM reports and customer insights to support business decisions and engagement strategies.
  • Provide operational support including budget tracking, invoice processing, and marketing inventory management.



The Successful Applicant

  • Bachelor's degree in Marketing, Business Administration, Communications, or a related discipline.
  • 1-3 years of experience in CRM, loyalty marketing, membership programmes, customer engagement, marketing operations, or campaign coordination.
  • Experience working with CRM platforms and customer databases.
  • Strong analytical skills with the ability to interpret customer data and generate actionable insights.
  • Highly organised, detail-oriented, and able to manage multiple priorities.
  • Understanding of customer lifecycle management, loyalty programmes, and retention strategies is advantageous.
  • Proficient in Microsoft Office, particularly Excel and PowerPoint.
  • Excellent communication skills in English and Cantonese; Mandarin is a plus.
  • A proactive team player with strong stakeholder management skills.



What's on Offer

This is an opportunity to work with a premium lifestyle brand for its regional markets. Interested candidates are encouraged to apply.

Contact
Polly Leong
Quote job ref
JN-072026-7064722
Phone number
+85225306131

Job summary

Function
Marketing
Specialisation
CRM
What is your area of specialisation?
Retail
Location
Sheung Wan
Job Type:
Permanent
Consultant name
Polly Leong
Consultant phone
+85225306131
Job Reference
JN-072026-7064722

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.