Operations Manager - Leading Logistics Service Provider

Hong Kong Permanent HK$580,000 - HK$700,000 per year View Job Description
An exciting opportunity for an experienced operations professional to lead food logistics and cold chain operations, while driving service excellence and operational efficiency. Ideal for candidates seeking a stable platform, strong leadership exposure, and long-term career growth.
  • Attractive Compensation & Stable Platform
  • Work with a Leading Logistics Platform

About Our Client

Our client is a leading integrated logistics service provider, delivering comprehensive warehousing, distribution, cold chain, and value-added logistics solutions to a diverse portfolio of food and beverage customers. As a result of continued business growth, they are seeking an experienced Cold Chain Operations Manager to lead warehouse and distribution operations while driving operational excellence, service quality, and customer satisfaction.

Job Description

  • Oversee the daily operations of warehousing, transportation, and distribution activities for food & beverage customers, ensuring service excellence and operational efficiency.
  • Manage end-to-end cold chain and temperature-controlled logistics operations, ensuring compliance with food safety and quality standards.
  • Act as the key point of contact for customers, vendors, and internal stakeholders, fostering strong business relationships and ensuring seamless service delivery.
  • Lead and develop warehouse, transportation, and operational teams to achieve productivity, quality, and performance targets.
  • Monitor operational KPIs, prepare management reports, and provide insights and recommendations for continuous improvement.
  • Drive process optimization initiatives to improve workflow, resource utilization, inventory accuracy, and cost efficiency.
  • Ensure compliance with food safety regulations, company policies, workplace safety standards, and customer requirements.
  • Manage escalations, service issues, and operational challenges proactively to maintain high customer satisfaction levels.
  • Support business growth initiatives, new customer implementations, and operational transition projects.
  • Promote a culture of continuous improvement, operational excellence, and employee engagement across the operation.

The Successful Applicant

  • Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related discipline.
  • Minimum 8 years of logistics, warehousing, or supply chain experience, with at least 5 years in a managerial capacity.
  • Proven experience managing food & beverage, FMCG, cold chain, or temperature-controlled logistics operations.
  • Strong knowledge of warehouse operations, inventory management, transportation, and distribution processes.
  • Experience managing customer relationships and service level agreements (SLAs).
  • Strong analytical mindset with the ability to interpret operational data and drive performance improvements.
  • Proficient in WMS, ERP systems, and Microsoft Office applications, particularly Excel and PowerPoint.
  • Excellent leadership, communication, and stakeholder management skills.
  • Fluent in Cantonese, English, and Mandarin.
  • Self-motivated, hands-on, and capable of thriving in a fast-paced environment.

What's on Offer

  • Competitive remuneration package and performance bonus.
  • Opportunity to lead a large-scale F&B logistics operation.
  • Stable and well-established platform with strong market reputation.
Contact
Kathy Tse
Quote job ref
JN-092026-7101674
Phone number
+852 25306118

Job summary

Function
Procurement & Supply Chain
Specialisation
Logistics
What is your area of specialisation?
Transport & Distribution
Location
Hong Kong
Job Type:
Permanent
Consultant name
Kathy Tse
Consultant phone
+852 25306118
Job Reference
JN-092026-7101674

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.