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Deputy General Manage, Operations

Hong Kong Permanent HK$10,000 - HK$80,000 per month (HK$120,000 - HK$960,000 per year) View Job Description
The Deputy General Manage, Operations will be overseeing the overall management, business planning, and daily banking operations of the Operations Department.
  • Leading Chinese commerical bank
  • New hiring

About Our Client

Leading Chinese commercial bank.

Job Description

  • Supported the General Manager in overseeing departmental strategy, business planning, and day‑to‑day banking operations, ensuring alignment with regulatory requirements and overall business objectives.
  • Managed and supervised core operational teams (customer service, settlement, remittance, and control), ensuring efficient, accurate, and compliant execution of daily activities.
  • Developed and enhanced operational policies, procedures, and internal controls to improve efficiency, service quality, and governance standards.
  • Strengthened operational risk management frameworks by identifying, assessing, and mitigating risks, while coordinating regulatory reviews, audits, and remediation actions.
  • Drove process optimisation, system enhancement, and cross-functional collaboration with Head Office and internal teams, while supporting talent development and strategic initiatives.



The Successful Applicant

  • Bachelor's degree or above.
  • 10+ years of relevant banking operations experience, including at least 5 years in a managerial role.
  • Deep expertise across core banking operations, including trade finance, customer service, clearing and settlement, remittances, and operational control.
  • Strong understanding of Hong Kong regulatory frameworks, with hands-on experience in internal controls, operational risk management, AML, and compliance requirements.
  • Fluent in Mandarin, English, and Cantonese.



What's on Offer

Competitive package

Contact
June Kwong
Quote job ref
JN-062026-7050256
Phone number
+85234124830

Job summary

Function
Banking & Financial Services
Specialisation
Back Office - Operations
What is your area of specialisation?
Financial Services
Location
Hong Kong
Job Type:
Permanent
Consultant name
June Kwong
Consultant phone
+85234124830
Job Reference
JN-062026-7050256

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.