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Customer Relations Specialist - Electronics Manufacturing

Sha Tin District Permanent HK$30,000 - HK$36,000 per month (HK$360,000 - HK$432,000 per year) View Job Description
An exciting opportunity for a customer relationship professional within the electronics manufacturing industry, managing key customer accounts and ensuring exceptional service throughout the quote-to-cash process. The role offers exposure to customer engagement, sales support, inventory planning, operational coordination, and cross-functional stakeholder management in a dynamic international environment.
  • Regional Customer Relationship Management Exposure
  • Career Growth Within A Leading Global Manufacturing Environment

About Our Client

Our client is a well-established multinational organization operating within the electronics manufacturing sector, serving a diverse global customer base. Renowned for its commitment to operational excellence, innovation, and customer-centric solutions, the company offers a collaborative environment where employees are empowered to contribute to business growth while developing their professional careers in a fast-paced international setting.

Job Description

Our client is seeking a Senior Specialist, Customer Relationship to act as a key liaison between customers, sales teams, and operations functions. In this role, you will develop and strengthen customer relationships by gaining a deep understanding of customer requirements and ensuring exceptional service delivery throughout the customer lifecycle. You will work closely with internal stakeholders to support and coordinate the entire quote-to-cash process, ensuring seamless customer experience and operational execution. The successful candidate will also contribute to revenue growth by maximizing customer site utilization, supporting customer audits and site visits, monitoring key programs and business opportunities, and driving qualification projects involving new technologies and strategic initiatives. In addition, you will oversee inventory management activities, including loading, backlog, inventory levels, forecast alignment, delivery performance, and supply flexibility to meet customer demand. This position offers exposure to regional and international customers and may require occasional travel and flexibility to support business needs.

The Successful Applicant

The ideal candidate holds a Bachelor's degree or above in Science, Engineering, Business Administration, or a related discipline, coupled with at least five years of experience in customer relationship management within the electronics manufacturing industry. Proven experience managing international customer accounts and coordinating cross-functional stakeholders is essential. You should possess strong analytical skills, a customer-focused mindset, and the ability to effectively manage multiple priorities in a fast-moving environment. Proficiency in Microsoft Office applications, particularly Excel, Word, and PowerPoint, is expected. Strong communication skills in English, Cantonese, and Mandarin are required, along with a collaborative, detail-oriented, dependable, and solutions-driven approach to work.

What's on Offer

This is an excellent opportunity to join a reputable multinational organization with a strong market presence and established customer portfolio. The successful candidate will enjoy broad regional exposure, close interaction with international customers, opportunities to participate in strategic business initiatives, and a collaborative culture that supports both professional development and long-term career progression within a growing organization.

Contact
Sherman Sung
Quote job ref
JN-092026-7100900
Phone number
+852 3412 4855

Job summary

Function
Sales
Specialisation
Account Manager
What is your area of specialisation?
Industrial / Manufacturing
Location
Sha Tin District
Job Type:
Permanent
Consultant name
Sherman Sung
Consultant phone
+852 3412 4855
Job Reference
JN-092026-7100900

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.