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Client Service Manager (MPF/ORSO)

Hong Kong Permanent HK$45,000 - HK$55,000 per month (HK$540,000 - HK$660,000 per year) View Job Description
This is an exciting opportunity for a Client Service Manager to join the insurance sector in Hong Kong. The role involves managing client relationships and ensuring excellent service delivery within the banking and financial services department.
  • Leading financial institution
  • Great career path

About Our Client

The hiring company is a well-established organization within the insurance industry. As part of a large organization, it is known for its strong presence and expertise in the banking and financial services sector.

Job Description

  • Building and maintaining strong relationships with key clients to ensure satisfaction and loyalty.
  • Managing client queries and resolving issues efficiently and professionally.
  • Collaborating with internal teams to ensure seamless service delivery and client support.
  • Monitoring client accounts to identify opportunities for growth and improvement.
  • Preparing and presenting detailed reports to clients and management.
  • Ensuring compliance with industry regulations and company policies.
  • Providing training and guidance to junior team members when required.
  • Proactively suggesting process improvements to enhance client service operations.

The Successful Applicant

  • Relevant experience in the insurance or banking and financial services industry.
  • Strong communication and interpersonal skills to manage client relationships effectively.
  • A detail-oriented mindset with strong problem-solving abilities.
  • Proficiency in customer service management tools and systems.
  • Knowledge of compliance and regulatory requirements in the insurance industry.
  • Ability to work in a fast-paced environment while maintaining high-quality service standards.

What's on Offer

  • Competitive annual salary
  • Opportunity to work in a leading company within the insurance industry in Hong Kong.
  • Permanent position with career growth potential.
  • Collaborative and professional work environment.
Contact
June Kwong
Quote job ref
JN-022026-6953751
Phone number
+85234124830

Job summary

Function
Banking & Financial Services
Specialisation
Insurance
What is your area of specialisation?
Financial Services
Location
Hong Kong
Job Type:
Permanent
Consultant name
June Kwong
Consultant phone
+85234124830
Job Reference
JN-022026-6953751

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.