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(Senior) Digital Business Analyst - eBanking

Kowloon Temporary HK$45,500 - HK$55,000 per month (HK$546,000 - HK$660,000 per year) View Job Description
As a Digital Business Analyst in the financial services industry, you will play a key role in supporting the digital department by analyzing business needs and ensuring the successful delivery of digital solutions.
  • 1 year renewable contract w/ permanent conversion
  • Drive business & UIUX requirements, Review User Journey Design

About Our Client

Our client is a large organization within the banking industry. The company is committed to delivering innovative digital solutions and maintaining its reputation as a market leader.

Job Description

  • Own the end-to-end requirements process for digital business and customer behavior initiatives.
  • Collaborate with Digital and Business Product Owners through design thinking to define high-level business requirements and map customer journeys, leveraging market and customer insights.
  • Lead business and UI/UX requirements refinement with investment product teams and key stakeholders, ensuring alignment and management feedback.
  • Develop business epics and user stories with clear acceptance criteria, securing stakeholder and risk approvals within agreed timelines.
  • Ensure digital deliverables meet business objectives and are ready for customer release by supporting in-sprint testing, UAT, and live validation.
  • Conduct impact analysis and technical feasibility studies for customer journeys to inform front-end and back-end solution design.
  • Review user journey designs and content prepared by the UI/UX team with stakeholders.
  • Facilitate collaboration across disciplines, including Product Owners, Scrum Masters, Designers, Tech Leads, Engineers, and QA teams.
  • Identify risks, issues, and dependencies, and propose mitigation strategies or escalate as needed.
  • Partner with Investment Product, Marketing, and Digital Commercialization teams to develop communication plans for new product launches or major system enhancements.



The Successful Applicant

  • Strong analytical and problem-solving skills with exceptional attention to detail and ability to deliver results.
  • Minimum 3 years' experience in requirements management for digital transformation projects within banking.
  • Solid understanding of digital investment applications and servicing journeys (highly preferred).
  • Excellent communication skills (written and verbal) to manage risks and escalate critical issues effectively.
  • Deep knowledge of design thinking, customer-centric design, Agile methodologies, and best practices.
  • Ability to balance risk, effort, and benefits to optimize cost-effectiveness and customer experience.
  • Creative, proactive mindset with a focus on removing blockers and achieving goals.
  • Comfortable embracing new technologies and challenges outside your comfort zone.
  • Proficiency in tools such as JIRA, Confluence, and Microsoft Teams for daily collaboration.
  • Strong negotiation and relationship management skills to align diverse stakeholders with competing priorities.



What's on Offer

  • 15 annual leave days to support work-life balance.
  • Opportunity to work within a reputable financial services organization
  • Engagement in innovative digital projects within the digital department.



Contact
Samantha Yiu
Quote job ref
JN-122025-6903605
Phone number
36022470

Job summary

Function
IT
Specialisation
IT Business Analysis
What is your area of specialisation?
Financial Services
Location
Kowloon
Job Type:
Temporary
Consultant name
Samantha Yiu
Consultant phone
36022470
Job Reference
JN-122025-6903605

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.