Tech Support Eng.- Prestigious Institution - SRE

Hong Kong Island Temporary HK$100,000 - HK$120,000 per year
  • Tier 1 International Firm
  • Competitive Benefits and salary

About Our Client

This prestigious international financial institution, headquartered in Switzerland, provides a unique platform for central banks to collaborate, exchange information, and promote global monetary and financial stability. With a rich history dating back to 1930, this institution serves as a vital forum for central banks worldwide to shape policy matters and foster cooperation. By joining this esteemed organization, you would have the opportunity to contribute to the stability and development of the international financial system in a dynamic and impactful manner.

Job Description

  • Resolve incidents reported by business users on Banking applications
  • Coordinate between various teams within Banking and internal IT teams within the BIS to fix major incidents
  • Communicate updates to business users
  • Document issues and resolutions using internal systems
  • Contribute to long-term system performance and resilience enhancements

The Successful Applicant

Interpersonal skills

  • Self-motivated
  • Ability to take initiative and suggest improvements
  • Excellent analytical skills
  • Excellent communication skills in English

Must Haves

  • At least 3 years' experience working at a financial institution as engineer / technical support
  • Experience with application and infrastructure logging (ALM/ELK)
  • Banking skills/ background knowledge
  • ITIL experience / knowledge

Extra credit for experience:

  • Experience developing in Java, C++ or C#
  • Experience working with any major trading platform would be an advantage (Findur/Endur)
  • Experience working with financial messages (SWIFT, FIX, CTM)
  • Experience working with asset management solutions (Aladdin, FrontArena)
  • Experience with trading venues (Bloomberg, Refinitiv, FXall, Tradeweb, Eurex)
  • Client facing experience in the role of the technical support
  • Experience with the different stages of software development lifecycle

What's on Offer

At this renowned international financial institution, working at the forefront of global finance and monetary stability, you'll enjoy a host of benefits and opportunities.

These include: Global Impact, Diverse and Inclusive workplace, Global Collaboration and Competitive Compensation.

Join this prestigious institution and experience a rewarding career where you can make a difference in global finance.

Grant Riley
Quote job ref
Phone number
+852 3602 2484

Job summary

IT Support
Financial Services
Hong Kong Island
Job Type:
Consultant name
Grant Riley
Consultant phone
+852 3602 2484
Job Reference

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.