Save Job Back to Search Job Description Summary Similar JobsFrontend technology digitalization, microservice architecture, digital marketingExposure to large scale projectAbout Our ClientOur client is a leading large MNC with established business and stable environment. They are embarked on a journey of digital transformation to build a greener and brighter tomorrow which is customer-centric, agile and digitally-enabled. The company is launching strategic transformation initiatives across the business in which next generation technologies will play a pivotal role.We are looking for a passionate Enterprise Architect/Solution Architect professional to join their Digital team urgently.Job DescriptionLead the design and implementation of CX solutions, ensuring alignment with business objectives and technical requirements. Key CX platform technologyCollaborate with key business and digital stakeholders to define solution architecture, including system components, integration points, and data flowsProvide technical and architectural leadership and guidance to development teams, ensuring best practices and industry standards are followedConduct architectural reviews and assessments to identify potential risks and areas for improvementDevelop and maintain architectural documentation, including solution blueprints, technical specifications, and design patternsStay up-to-date with emerging CX technologies and trends, and evaluate their potential impact on the organizationDrive the adoption of innovative solutions and technologies to enhance customer experience and improve operational efficiencyThe Successful ApplicantAt least 8-10 years of utilities industry or IT and business work experience with a broad range of exposure to various technical environments and business segmentsProven experience as a Solution Architect, with a focus on CX technologies and solutionsStrong knowledge of CX platforms, CRM systems, and customer engagement toolsExperience with cloud technologies and microservices architectureWhat's on OfferLead the design and implementation of oracle customer cloud integrationCollaborate with key business and digital stakeholdersProvide technical and architectural leadershipContactJoelle ChowQuote job refJN-102024-6572525Phone number+852 2848 4742Job summaryFunctionITSpecialisationIT ArchitectureIndustryTechnology & TelecomsLocationHong KongJob Type:PermanentConsultant nameJoelle ChowConsultant phone+852 2848 4742Job ReferenceJN-102024-6572525