Back to search

Service Engineer Manager - Shenzhen Stationed

Hong Kong Permanent HK$30,000 - HK$45,000 per month (HK$360,000 - HK$540,000 per year) View Job Description
Our client is seeking a motivated Service Engineer Manager to oversee service operations in Shenzhen. This role will involve managing a team of service engineers, ensuring customer satisfaction, and maintaining the highest standards of service delivery.
  • 13 months pay
  • Station in Shenzhen

About Our Client

Our client is a leading machinery manufacturer dedicated to innovation and excellence. They pride themselves on providing high-quality products and exceptional service to their clients globally. As they expand their operations in Shenzhen, they are looking for a dynamic and experienced Service Engineer Manager to the team.

Job Description

  • Lead and manage the service engineering team, providing guidance and support.
  • Develop and implement service strategies to enhance customer satisfaction and operational efficiency.
  • Coordinate on-site installation, repairs, and maintenance of machinery.
  • Train and mentor service engineers on technical skills and customer service best practices.
  • Collaborate with other departments to ensure seamless service delivery and customer support.
  • Monitor service metrics and implement improvements as necessary.
  • Manage customer inquiries and resolve issues in a timely manner.

The Successful Applicant

  • Bachelor's degree in Mechanical Engineering or related field.
  • Minimum of 8 years of experience in service engineering or management, preferably in machinery manufacturing.
  • Strong leadership and team management skills.
  • Excellent problem-solving abilities and technical expertise.
  • Proficient in both English and Mandarin (spoken and written).
  • Willingness to travel as needed.

What's on Offer

  • Competitive salary and benefits package.
  • Opportunities for professional growth and advancement.
  • A collaborative and innovative work environment.
  • The chance to be part of a dynamic team at a growing company.
Contact
Stephanie Kwan
Quote job ref
JN-052025-6734973
Phone number
+852 3602 2443

Job summary

Function
Engineering & Manufacturing
Specialisation
Field Services / Maintenance
What is your area of specialisation?
Industrial / Manufacturing
Location
Hong Kong
Job Type:
Permanent
Consultant name
Stephanie Kwan
Consultant phone
+852 3602 2443
Job Reference
JN-052025-6734973

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.