Senior Field Service Engineer

Hong Kong Permanent HK$35,000 - HK$50,000 per month (HK$420,000 - HK$600,000 per year)
  • Established MNC with global expansion plans
  • Career Progression

About Our Client

Our client is a well-established medical device company supporting the global health-care community, they are looking for a high calibre to join the team as Field Service Engineer Manager - Medical Device.

Job Description

  • Conduct installations, startups, maintenance and update of all products within the assigned area
  • Determine the appropriate solution and tackle technical problems for customers to maintain service quality
  • Work with department head and assist in costing and budgeting with business development teams
  • Lead a team of service engineers and provide guidance and training support
  • Monitor and review the proper use of tool & test equipment
  • Monitor and review customer requests are properly documented
  • Work closely with the sales and product Management team for smoother operations and customer satisfaction Comply with national and local regulations and safety standards, as well as technical and operational guidelines



The Successful Applicant

  • Bachelor's degree in Engineering, or equivalent experience
  • Minimum of 6 years of field service operation experience
  • Robotics and or electro-mechanical systems service experience preferred
  • Able to lift and move heavy machinery
  • Independent, highly motivated, good leadership skills with the ability to organise, train and supervise personnel
  • Capable of managing the operation, including personnel and standards of performance and work output to satisfy customer's service needs
  • Excellent technical/analytical skills
  • Excellent communication skills both verbal and written
  • Strong customer service skills, to provide high-quality care and attention throughout the sales and service process
  • Flexible working hours - weekend shifts required
  • Willing to travel when required

What's on Offer

A competitive remuneration package with medical benefits will be offered to the right candidate.

Contact
Janice Chan
Quote job ref
4153620
Phone number
+852 2848 4781

Job summary

Function
Life Sciences
Specialisation
Medical devices
Industry
Healthcare / Pharmaceutical
Location
Hong Kong
Job Type:
Permanent
Consultant name
Janice Chan
Consultant phone
+852 2848 4781
Job Reference
4153620

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.