Senior Manager, Website and MarTech

1. Lead IT projects according to the agreed budget and deliverables with high quality. Manage multiple IT vendors and projects.
* Delivered High-quality Projects within aggressive timelines:
- Business Intelligence Project and Data Platform Project
- Web Chat, AI Chatbot, Kiosk and Knowledge Base Project
- VM and Multi-Cloud / Hybrid-Cloud Migration Project
- Web & Mobile App Development
* Design system architecture, deliver IT solution with high security, availability and scalability
* Perform IT procurement, project planning, manpower resources allocation, budget preparation and monitoring.

2. Works seamlessly with stakeholders and global offices to introduce digital transformation and implement the IT solutions so as to support various digital initiatives, marketing & mega events and branding
* E-Solution Project
* New Website Project
* Campaigns Sites & Video Streaming (Adobe Experience Management)
* Campaign Registration System

3. As a Division Head to manage a team of 2 and responsible for IT strategic planning and execution.
* Provide professional consultancy to senior management in formulating IT strategy and digital transformation in organization
* Supervise the application team and helpdesk to provide maintenance support and daily operations on IT systems so as to meet high SLA
* Refine the IT policy and guideline; Responsible for IT Security Audit
* Arrange ICP & Beian application and other cross-country compliances
* Evaluate and implement new technologies and their applications to meet business needs
- Video Streaming Solution
- Web Content Management and Marketing Cloud Solution
- E-ticketing and queueing solutions
- Qlik Sense Server for business intelligence with enterprise ETL & data warehouse
* Standardize the technical documentation, project management methodology and change management