Senior Manager, Virtual Banking
Growing bank in HK
Familiar with payment and loan products
About Our Client
Virtual Banking with strong presence in China, expanding strategic office in HK
- As Product Owner, deliver and identify customer pain points and enhance customer journey
- Work with different stakeholders and establish relationship in any product related engagement.
- Formulate value propositions of business initiatives. Translate business requirements into product requirement/ user stories.
- Understand user mindset and behavior to deliver frictionless and relevant payment experience to customers.
- Manage partner and customer relationship in any product related engagement.
- Understand, define and track product performance metric. Continue provide feedback to improve customer experience and performance
The Successful Applicant
- Strong communication and interpersonal skills in Chinese and English
- Embrace technology and passionate in Fintech
- Adopt the change mindset and familiar with customer journey of retail banking
What's on Offer
- Good package and culture
- Dynamic company