Save Job Back to Search Job Description Summary Similar JobsLead a flagship platform of innovation & technology engagement.Shape high-impact experiences & events with regional visibility.About Our ClientA large organization within the property industry, known for its commitment to fostering innovation and creating vibrant communities. With an established presence, the company focuses on delivering exceptional visitor experiences and community-focused initiatives.Job DescriptionOut client is seeking an accomplished and dynamic leader to manage and enhance the Centre's operations while elevating the overall visitor experience. In addition to overseeing the Experience Centre, the successful candidate will play a key role in shaping and executing strategic initiatives, including conceptualizing and delivering large-scale events, conferences, exhibitions, and community engagement programmes.As a Senior Manager, your main responsibilities will include:Design and deliver a high-quality, engaging experience for visitors, including VIPs and delegations such as government representatives, international and Mainland stakeholders, business leaders, academics etc.Develop strategies to identify and attract target visitor segments to maximize the Centre's reach and impact across Hong Kong, the Mainland, and globallyHost and coordinate VIP visits, monitor visitor trends and behaviours; prepare regular reports and recommend enhancements to improve service standards and visitor satisfactionOversee daily Centre operations, including budgeting, scheduling visits, coordinating with stakeholders and vendors, managing enquiries, and maintaining operational efficiencyLead ongoing upgrades to exhibits and content, introducing new technologies and experiences to continuously enhance the visitor journeyDrive the planning and execution of high-profile B2B and B2C events (e.g. flagship events, conferences, exhibitions, and engagement programmes), covering concept development, content creation, branding, budgeting, operations, and promotionPerform additional duties as assigned by managementThe Successful ApplicantA successful Senior Manager should have:Bachelor's degree in Communications, Hospitality & Tourism, Marketing, Business Administration, or a related disciplineMinimum of 10 years' experience in hospitality, customer experience, community engagement, event marketing, or related fields, preferably within large or multinational organizationsProven success in delivering large-scale flagship events, managing visitor experience, curating content, and engaging key stakeholdersStrong commercial awareness and understanding of global marketing trends, content strategies, and digital engagementExcellent communication, interpersonal, analytical, and problem-solving skillsA creative and customer-focused storyteller with a passion for innovation, technology, and ecosystem developmentSelf-motivated, detail-oriented, collaborative, and capable of working effectively under tight timelines with a strong sense of ownershipWhat's on OfferWork in a large organization with a focus on innovation and community building.Collaborative and supportive work environmentIf you are passionate about enhancing visitor experiences and driving community engagement, apply now to become part of this exciting opportunity!ContactWinky CheungQuote job refJN-062026-7032481Phone number+852 2530 6105Job summaryFunctionMarketingSpecialisationExhibitions / EventsWhat is your area of specialisation?PropertyLocationHong KongJob Type:TemporaryConsultant nameWinky CheungConsultant phone+852 2530 6105Job ReferenceJN-062026-7032481
