Senior Lead, Change Management & Transformation

Hong Kong Permanent View Job Description
Large commercial enterpriseChange Management & DeliveryLarge Scale Strategic Digital Transformation Program - Oracle Cloud ERP TransformationCommunications and TrainingMultinational and dynamic culture
  • Large commercial enterprise
  • Change Management & Delivery

About Our Client

Our client is a market leading enterprise with business across APAC. They are hiring a Senior Lead, Change Management & Transformation in lieu of their large scale ERP Cloud Transformation. The person has to work with the respective BAU, understand the corresponding business process, set OKR and best practices with interactive training/ growth sessions to engage and enable enterprise adaptability of change.

Job Description

  • Develop a detailed change management strategy and implementation plan, align with the overall Digital transformation program objectives and timelines
  • Define measurable change management goals, key performance indicators / adoption measurement, and success criteria to track the effectiveness of change initiatives
  • Establish and maintain strong relationships with functional leaders, and end-users to understand their perspectives, concerns, and change requirements.
  • Design and execute targeted communication and training plans to ensure comprehensive awareness, understanding, and adoption of new technologies and processes.
  • Leverage various communication channels, such as IT communication sessions, workshops, and digital platforms, to deliver consistent, transparent, and timely information about the Strategic digital transformation program
  • Partner with Training Lead and other Change team members, support the execution of training sessions both in the classroom and online, to achieve desired operational objectives and support the digital transformation program (upon necessary)
  • Conduct comprehensive assessments to evaluate the Digital/IT organization's change readiness, identifying key drivers, barriers, and areas of resistance
  • Establish and maintain a network of change champions and advocates across the organization to drive grassroots-level adoption and foster a culture of continuous improvement. Monitor and measure the adoption and utilization of new technologies and processes, identifying areas for intervention and reinforcement to ensure sustained change
  • Establish feedback loops and evaluation mechanisms to continuously assess the effectiveness of change management initiatives and identify areas for improvement. Analyze change management data, such as user adoption rates, training effectiveness, and employee sentiment, to inform data-driven decision-making and optimization

The Successful Applicant

  • University Degree or equivalence in Business Administration or related disciplines
  • Minimum 10 years of experience leading complex change management initiatives
  • Experience working as change manager for large-scale ERP Cloud Transformation is highly preferred
  • Understanding of change management frameworks, methodologies, and best practices
  • Experience in setting OKRs, best practices with the user departments. Capable in working along with Training team to develop interactive learning and change materials including quick guides, promotion poster and learning videos
  • Excellent communication and stakeholder engagement capabilities to effectively present and influence senior leadership
  • Demonstrate a holistic understanding of the changes in IT operational processes and organization set-up to derive change impacts and mitigate potential risks
  • Strong in stakeholders management, outspoken with good presentation skills; Strength in driving change and developing relationships with users across seniorities
  • Management Consulting/ Big 4 background is a huge plus
  • Inhouse background from large multi-business enterprise/ listed companies/ FI is preferred
  • Dynamic and multinational in culture. Able to connect the east and west.
  • Good command of written and spoken English. Fluency in Chinese is preferred.

What's on Offer

Our client offers attractive compensation with sustainable career path to the candidate.

Contact
Eliza Lai
Quote job ref
JN-082024-6519392
Phone number
+852 2848 4741

Job summary

Function
IT
Specialisation
Technology consultancy
Industry
Insurance
Location
Hong Kong
Job Type:
Permanent
Consultant name
Eliza Lai
Consultant phone
+852 2848 4741
Job Reference
JN-082024-6519392

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.