Senior Digital Technology Product Owner

Hong Kong Permanent
  • Digital Product & Program Management
  • Team leader of 10

About Our Client

Our client is a huge enterprise with business across the globe. To cope with their business expansion, they are developing new e-business. Now hiring a Senior Digital Technology Product Owner, lead a team of 10+ to own the matrix program.

  • Drive the loyalty/ reward ecosystem with target 2+Million customers
  • Manage vendor on Digital Commerce platform's technical operations, system integrations and flow
  • Facilitate Omnichannel
  • Develop Innovation Lab to explore and implement Metaverse and MarTech solutions to capture next Gen Market



Job Description

  • As the Product Owner of the e-Business Program
  • Leading 10+ team members and works closely with the top management to formulate concrete e-Business strategies, develop long-term roadmap, conduct in-depth analysis on global innovation topics, etc.
  • Technical Management on Digital Commerce Platform and Omnichannel - Work closely with vendor to manage its technology operations of the platform, predict potential challenges/ risks, system integration and raise enhancement initiatives
  • Manage the ecosystem of the huge loyalty/ rewards program (target 2+Million customers) and its CRM system
  • Innovation Lab - Keep abreast of the technology trend and develop POC. Work closely with Architect Office, HKSTP, Cyberport and other tech-startups to articulate, structure the analysis and recommendations to senior management. Adopt Metaverse in the e-Business Program and drive innovation project in agile approach to attract Next Gen's market (e.g. gamification, ARVR etc.)
  • Promote the program with the use of MarTech solutions with target to Next Gen's market

The Successful Applicant

  • Bachelor in BA, Information Management or related disciplines
  • 10 + years experience in large-scale Product and Program Management
  • Experience in matrix loyalty/ rewards program ecosystems e.g. credit card
  • Strong experience in Digital Commerce platform implementation and support; Well verse with its business flow
  • Experience in CRM system/ Omnichannel/ MarTech is a plus
  • Strong in stakeholders and vendor management
  • Upbeat with the latest customer technology e.g. robotics, OCR, facial recognition, payment, Fintech, metaverse, ARVR, gamification etc.
  • Banking/ Insurance industry background is a plus
  • Good command in English and Chinese

What's on Offer

Our client offer attractive compensation with sustainable career path to the candidate.

Contact
Eliza Lai
Quote job ref
JN-062022-5658894
Phone number
+852 2848 9544

Job summary

Function
IT
Specialisation
IT Project & Programme Management
What is your area of specialisation?
Financial Services
Location
Hong Kong
Job Type:
Permanent
Consultant name
Eliza Lai
Consultant phone
+852 2848 9544
Job Reference
JN-062022-5658894

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.