Save Job Back to Search Job Description Summary Similar Jobs5 days workGreat benefitsAbout Our ClientMy client is within the fintech industry and they are actively looking for multiple pension admins to join the team. They need to have attention to detail, have strong time management and also customer service experience. Open to graduatesJob DescriptionSupport the development and implementation of a quality control framework and quality assurance plan for pension administration activities.Contribute to the investigation and resolution of customer complaints and operational incidents, including the preparation of reports for internal and external stakeholders.Assist in monitoring pension administration processes and internal controls to ensure compliance with regulatory requirements and service level standards.Participate in user acceptance testing (UAT), trustee on-boarding processes, and data migration activities.Review and maintain up-to-date procedures and guidelines related to quality monitoring, complaint handling, and regulatory reporting.Perform ad-hoc tasks and support special projects as assigned by management.The Successful ApplicantHigher education in business administration, Finance or relevantOver 1 year experience in pension administration rolesStrong customer service and time management skillsA team player, flexible and can take initiativeStrong language skills- fluency in English, Cantonese and MandarinFresh graduates welcomeCandidates with short notice / immediate will have an advantageWhat's on OfferAnnual Leave 21 daysMedical and Dental InsuranceContactNatalie ChungQuote job refJN-052025-6747799Phone number+852 3602 2418Job summaryFunctionBanking & Financial ServicesSpecialisationBack Office - OperationsWhat is your area of specialisation?Financial ServicesLocationHong KongJob Type:PermanentConsultant nameNatalie ChungConsultant phone+852 3602 2418Job ReferenceJN-052025-6747799
