IT Assistant Manager/ Manager, Applications (CRM System)

Hong Kong Permanent
  • Large property group
  • CRM implementation

About Our Client

Our client is a large property group and they are expanding their CRM stream within IT. They are hiring a Assistant Manager/ Manager to drive implementation projects across CRM system, SaaS platform, MarTech and WeChat mini program across China regions.

Job Description

  • Drive the project planning and implementation of CRM projects across China regions
  • As Project Manager on scheduling, resources planning and risk management
  • Maintain close communication with business users, engage them, analyse and advise suitable products/ solutions to optimise business efficiency and experience
  • Be upbeat with the market trend, constantly come up with new features for the IT products/ solutions
  • Be accountable for developing product requirement documents, writing product manuals/product introduction PPTs, and related solution documents
  • Perform vendor management; Take ownership on system implementation, testing, training and documentations
  • Perform product evaluation, vendor selection, and procurement of IT solutions / products; Ensure all the contractual commitments and deliverable are delivered successfully by vendors on time and within the budget

The Successful Applicant

  • Bachelor in Business Administration, Information Technology or relevant disciplines
  • 6+ years experience in as Product Owner/ Project Lead in driving CRM implementation projects
  • Strong track record in managing the product development cycle from end to end independently
  • Experience in SaaS platform/ MarTech/ Wechat Mini Program/ Data-related implementation is a plus
  • Strong knowledge on the CRM ecosystem (e.g. loyalty engine, mini program etc.), especially in China is a plus
  • Experience in managing China vendors is a plus
  • Experience in Agile/ Scrum methodology is preferred
  • Good communication and stakeholder management skills
  • Good command in Cantonese, English and Mandarin

What's on Offer

Our client offers attractive compensation and sustainable career path to the candidate.

Contact
Eliza Lai
Quote job ref
JN-092023-6173842
Phone number
+852 2848 4741

Job summary

Function
IT
Specialisation
IT Business Analysis
Industry
Property
Location
Hong Kong
Job Type:
Permanent
Consultant name
Eliza Lai
Consultant phone
+852 2848 4741
Job Reference
JN-092023-6173842

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.