IT Application Analyst - Customer
Large scale multi-business enterprise
About Our Client
Our client is a large scale multi-business enterprise with business across APAC. The role will be responsible for digital transformation on customer services through application implementation, enhancement and revamp.
As IT Application Analyst - Customer, you are required to:
- Perform close communication with business users, understand their requirements, develop specifications and prepare documents
- Work with the team to drive digital transformation on customer services through R&D and roll out of new technologies including Chatbot, RPA, IoT, cloud, data lake, web, mobile applications etc.
- Work with the team to perform application implementation, enhancement and revamp
- Perform any ad hoc duties as required
The Successful Applicant
Bachelor in Computer Science, Information Systems or related disciplines
Over 3 years experience in IT Applications
Experience in digital technologies including web, mobile; customer-facing solution is a plus
Experience in any new technologies e.g. Chatbot, IoT, Cloud, Power BI is a plus
Experience in digital transformation on customer service is a plus
Experience in SAP is a plus
Well versed with MS SQL Server and Microsoft products is a plus
Good communication skills in Cantonese and English
Proactive, innovative and detail-minded quick learner
What's on Offer
Our client offer attractive compensation package and sustainable career development path to the candidate.