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Insurance - Senior Business Analyst

Hong Kong Island Permanent HK$400,000 - HK$450,000 per year View Job Description
This role supports the analysis, documentation, and implementation of business requirements for a new core policy administration system and customer portal, working closely with business and IT stakeholders. It also involves UAT participation, process improvement, project coordination, and post-implementation support to ensure solutions meet business needs and drive operational efficiency.
  • Opportunity to drive meaningful digital transformation
  • Strong career development exposure

About Our Client

The company is a large organization within the insurance industry, known for its commitment to excellence and customer-focused services. It offers a professional environment to drive impactful business and technology solutions.

Job Description

  • Support the elicitation, analysis, and documentation of business requirements for the development and implementation of a new core policy administration system and customer portal.
  • Participate in User Acceptance Testing (UAT) to ensure system functionalities comply with defined business requirements and specifications.
  • Assist in the preparation and maintenance of Operations Manuals, Standard Operating Procedures (SOPs), process maps, workflows, and operational guidelines.
  • Develop, update, and maintain Business Requirement Documents (BRDs) to ensure clear project scope, alignment, and traceability.
  • Liaise with business users, IT teams, and other stakeholders to gather feedback, clarify requirements, and provide updates on project progress.
  • Support project planning and coordination activities to ensure milestones, timelines, and deliverables are achieved.
  • Contribute to the Requests for Proposals (RFP) process by collaborating with cross-functional teams to prepare comprehensive and accurate submissions.
  • Identify business needs, gaps, and opportunities for process improvement, automation, and efficiency enhancement.
  • Review IT deliverables, including Functional Specifications and design documents, to ensure alignment with user and business requirements.
  • Provide post-implementation support to end users, including issue resolution, clarification of processes, and continuous improvement initiatives.

The Successful Applicant

  • University degree in Business Administration, Statistics, Quantitative Analysis, or a related discipline.
  • 2-4 years of relevant experience in business analysis and/or the life insurance industry.
  • Demonstrated experience in process optimization, system enhancement, or automation initiatives.
  • Strong verbal and written communication skills, with the ability to engage stakeholders at different levels.
  • Solid analytical, problem-solving, and documentation skills.
  • Well-organized, proactive, self-motivated, and able to work effectively both independently and as part of a team.
  • Proficient in Microsoft Office applications and Microsoft Power Platform (e.g., Power BI, Power Apps, Power Automate).

What's on Offer

  • Competitive salary ranging from HKD 400000 to HKD 450000
  • Opportunities to work with a large organization in the insurance industry.
  • Collaborative and professional work environment.
  • Exposure to high-net-worth client projects and cutting-edge technology initiatives.
  • Comprehensive benefits package to support your well-being.



This is an exciting opportunity for a Senior Business Analyst to make a significant impact in the insurance industry. If you are ready to take the next step in your career, we encourage you to apply today!

Contact
Nicholas Ng
Quote job ref
JN-042026-6989874
Phone number
+852 2530 6118

Job summary

Function
IT
Specialisation
IT Business Analysis
What is your area of specialisation?
Insurance
Location
Hong Kong Island
Job Type:
Permanent
Consultant name
Nicholas Ng
Consultant phone
+852 2530 6118
Job Reference
JN-042026-6989874

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.