Helpdesk Support

Hong Kong Permanent HK$35,000 - HK$45,000 per month (HK$420,000 - HK$540,000 per year)
  • Professional firm with 60 users in 2 offices
  • Stable job; Work-Life-Balance

About Our Client

Our client is a US based professional firm.

Job Description

  • Provide both on-site and remote troubleshooting support
  • Deploy and offer direct support for company-issued hardware, including desktops, laptops, printers, MFDs, monitors, mobile devices, and related equipment. This includes performing upgrades and repairs.
  • Provide second-level support and troubleshooting for Windows 10, macOS, and various applications such as O365
  • Provide support for web conferencing platforms such as Zoom, Webex, and Teams.
  • Collaborate with the HQ IT team to address local office issues related to IT

The Successful Applicant

  • Bachelor's degree in Computer and related discipline
  • Banking, Accounting, Law firm background are highly preferred
  • Knowledge in O365, ServiceNOW, Citrix abd wireless network
  • Fluent in written and spoken English and Chinese

What's on Offer

  • Work Life Balance
Contact
Connie Mo
Quote job ref
JN-012024-6312896
Phone number
+852 5183 2115

Job summary

Function
IT
Specialisation
IT Support
Industry
Business Services
Location
Hong Kong
Job Type:
Permanent
Consultant name
Connie Mo
Consultant phone
+852 5183 2115
Job Reference
JN-012024-6312896

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.