General Manager of Large Venue/Transportation Hub

Guǎngdōng Permanent
  • A Great and Large Multinational Platform
  • Very stable business with potential growth

About Our Client

My client is a large company listed in HongKong.

Job Description

  • Development the overall service process (meet SLAs) and operation model which will includes customer journey, customer flow, customer experiences etc. Coordinate with project team, operations team and senior management team, explain the various stages and nuances of pre-opening, including the standard requirements and compliances.
  • Liaise with different segments to achieve a high level owners' satisfication, as well as gain the awareness of potential customers.
  • Work with segment, prepare and present pre-opening precess to key stakeholders management group, to make sure all departments be ready for grand opening.
  • Work with key corporate functions to define and determine SLAs, in particular FM, HR, IT, Broadcasting, Security, Finance, local government relations and local public affairs.
  • Work with property project team during construction phase to make sure the development of site matches future operating requirements.
  • Ensure that events and operations are compliant with all relevant laws, licences and regulations.
  • Coordinate timely with HR team to ensure the proper part-timer manpower resources are ready as planned and properly trained.
  • Promote and uphold good sustainability and safety practices in line with regulatory and corporate standards.

The Successful Applicant

  • Bachelor degree above with more than 20 years working experience, especially in large venue operation.
  • Great communication skill, bilingual in both Chinese and English.
  • Strategically thinking and demonstrating effective leadership;
  • People Oriented, manage cultural transformation, talent management, communication and capability.
  • Being operational effective, keep improvement in mind and deployment the lean projects.
  • Others capabilities as an outstanding GM should have.

What's on Offer

  • Attractive compensation
  • Open and supporting culture
Maryann Wang
Quote job ref
Phone number
+86 755 3358 4630

Job summary

Secretarial & Business Support
Customer Services
Leisure, Travel & Tourism
Job Type:
Consultant name
Maryann Wang
Consultant phone
+86 755 3358 4630
Job Reference

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.