General Manager - CRM (Top-tier property)

Hong Kong Permanent Work from Home or Hybrid
  • General Manager role
  • Commercial Portfolio

About Our Client

Our client is a first-tier property developer. They are now hiring a General Manager in CRM to lead for the strategy, experience, communications, and operations of the loyalty programme.

Job Description

The General Manager will lead the on-going development and operations of the loyalty programme to delivers the strategic objectives in Group's level. This role will manage the team performance by counselling and coaching employees, planning, monitoring, and appraising job results.

The General Manager will develop an annual communication and promotional calendar with tenants and third parties to drive growth into the business.

This role will conduct market research to understand the behaviours and motivations of members in relation to the loyalty programme campaigns.

He/she will manage the loyalty team's operational requirements by scheduling and assigning employees to follow up the work results.

The Successful Applicant

The successful candidate should come with at least 15 years of solid experience in marketing and communications, with experience in design, development, and operations of loyalty programme from property, shopping mall, and hotel industry would be an advantage.

The General Manager should be equipped with strong interpersonal, communication, and writing skills to lead the loyalty team.

The candidate should have a recognised degree in communication, marketing, or relevant qualification. Excellent command of English speaking and writing skills are required, with strong proficiency in Chinese and fluency in Putonghua being an advantage.

What's on Offer

Work for a top-tier property developer that provides you with excellent opportunity to develop a stable and fulfilling career.

Terrance Tse
Quote job ref
Phone number
+852 3412 4860

Job summary

What is your area of specialisation?
Hong Kong
Job Type:
Consultant name
Terrance Tse
Consultant phone
+852 3412 4860
Job Reference
Work from Home
Work from Home or Hybrid

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.