E-Commerce Manager - HK & Macau

Hong Kong Island Permanent HK$55,000 - HK$63,000 per month (HK$660,000 - HK$756,000 per year) View Job Description
Our client is a leading Retail brand with a strong brand presence internationally. They are now looking for a passionate E-commerce Manager to join their expanding business in Hong Kong. This role is critical in enhancing their online presence and driving revenue growth through innovative digital strategies and an exciting chance for career growth!
  • A leader in their Industry
  • Excellent career prospect & development

About Our Client

Our client is a leader in the retail industry. They have strong brand presence across the globe and well known for their excellent company culture.

Job Description

  • E-commerce Strategy: Develop and implement comprehensive e-commerce strategies that align with overall business objectives. Propose ways to increase digital growth in the target market. Implement the overall online sales & marketing strategy to drive business growth, traffic, and brand awareness



  • Data Analysis: Utilize strong analytical skills to analyze data and KPI performances, making informed decisions to optimize sales and conversion rates.



  • Team Leadership: Lead and mentor a diverse team, fostering a collaborative environment that drives results and encourages professional growth. Ensure that the day-to-day operations of the site is well planned, with clear roles and responsibilities for each aspect of the site's functions



  • Digital Campaigns: Collaborate with marketing teams to create and execute effective digital marketing campaigns that drive traffic and sales on our e-commerce platform. Oversee digital marketing platforms across PPC, SEO, email marketing and social media



  • Platform Management: Oversee the day-to-day operations of the e-commerce platform, ensuring a seamless customer experience from browsing to checkout.Determine the layout and features of the website to improve overall customer satisfaction from using the website for their purchases



  • Customer Service: Provide excellent eCommerce customer service by promptly monitoring and responding to customer inquiries and feedback, ensuring high customer satisfaction and building brand loyalty



  • Trend Analysis: Stay abreast of industry trends and consumer behaviour to identify new opportunities for growth and improvement. Be up-to-date with the latest developments in the e-marketing field.



  • Budget Management: Manage the e-commerce budget, ensuring effective allocation of resources to maximize ROI.

The Successful Applicant

  • Experience: Minimum of 5-6 years of experience in e-commerce management & driving EC growth, preferably in the fashion, retail goods, or accessories industries.



  • Language skills: Excellent English and Chinese / Cantonese written and spoken



  • Education: Bachelor's degree, preferably in business, information technology, marketing or related fields



  • Suitable personality: Strong analytical skills with the ability to interpret data and make data-driven decisions, ability to work under tight timelines and pressure. Self-motivated and organized



  • Team Leadership: Proven experience in leading and developing teams, with excellent interpersonal and communication skills.



  • E-commerce Knowledge: In-depth knowledge of e-commerce platforms and best practices for driving sales through digital channels.





  • Digital Marketing: An understanding of and experience working with web analytic tools and digital marketing channels



What's on Offer

  • Competitive salary and benefits package



  • Opportunity to work with a passionate team in a fast-paced environment



  • Professional development and growth opportunities
Contact
Renee Chan
Quote job ref
JN-102024-6561502
Phone number
+85234124850

Job summary

Function
Marketing
Specialisation
Digital, Online & Social Media
Industry
Retail
Location
Hong Kong Island
Job Type:
Permanent
Consultant name
Renee Chan
Consultant phone
+85234124850
Job Reference
JN-102024-6561502

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.