Digital Workplace User Adoption Specialist ( <$40k)

Hong Kong Island Temporary HK$30,000 - HK$40,000 per month (HK$360,000 - HK$480,000 per year) View Job Description
With the adoption of a new suite of digital workplace technologies, our client, a major and well known insurance provider, is looking for a User Adoption Specialist to support the roll out of new technologies across the business (group and local levels). The candidate must have user adoption and/or IT training experience, while possessing strong communication and presentation skills in both English and Cantonese to be successful in this role.
  • 1 year renewable contract with benefits and bonus
  • Must have user adoption or IT trainer experience

About Our Client

With the adoption of a new suite of digital workplace technologies, our client, a major and well known insurance provider, is looking for a User Adoption Specialist to support the roll out of new digital workplace technologies across the business (group and local levels). The candidate must have user adoption and/or IT training experience, while possessing strong communication and presentation skills in both English and Cantonese to be successful in this role.

Superior presentation and written skills in English is mandatory.

Job Description

  • Organize and conduct technology workshops, presentations, and events to introduce end users to new/updated solutions and products
  • Ensure SharePoint files are updated at all times
  • Create professional and engaging presentations using PowerPoint to effectively communicate with end users
  • Collaborate with vendors to support tech events (i.e. vendor sales events) and initiatives
  • Write and distribute end user communications and newsletters (all English) to keep stakeholders informed about new technologies or upgrades
  • Implement end user satisfaction programs, collect CSAT/NPS feedback from stakeholders, and provide strategic recommendations to enhance user experience

The Successful Applicant

  • Relevant working experience in technology user adoption and/or as an IT trainer
  • Superior presentation and communication skills (written and spoken) in English is mandatory
  • Prior relevant experience with digital workplace technologies is a plus
  • Proactive, can-do and willing to learn

What's on Offer

  • Collaborative, tech-forward and innovative work environment
  • Opportunity to work with cutting-edge technologies
  • Chance to make a significant impact on end user experience and satisfaction



Contact
Jacqueline Lung
Quote job ref
JN-012025-6637131
Phone number
+852 3602 2471

Job summary

Function
IT
Specialisation
IT Support
What is your area of specialisation?
Insurance
Location
Hong Kong Island
Job Type:
Temporary
Consultant name
Jacqueline Lung
Consultant phone
+852 3602 2471
Job Reference
JN-012025-6637131

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.