Digital Marketing & E-Commerce Head
About Our Client
Our client is one of Hong Kong's leading companies. With a vision of providing unbeatable and valuable experiences to its customers, it has been rapidly expanded to become one of the most popular household brand names in Hong Kong over the past decades. As they are embarking on a new digital transformation journey, they're looking for a Department head to lead their Digital marketing & E-Commerce Team.
- You will lead the digital marketing team comprising of marketing specialists, CRM, e-commerce, UI/UX and social media specialists
- Take charge of planning and developing digital strategies and digital transformation to boost customer engagement, increase online acquisition and sales revenues and promote operation efficiency
- Develop customer experience journey and best practice guideline
- Manage the company's e-Commerce business balance sheet
- Take ownership for all digital marketing channels, i.e. websites, mobile app and sales kiosks, social media, digital customer service platform
- Work closely with Product & Services and other sales channels
The Successful Applicant
- Bachelor degree in Computer Science, Information Technology, Marketing or Business related discipline
- A minimum of 15 years of experience in digital marketing, preferably in an MNC environment
- Knowledge of digital marketing, ecommerce, CRM, Salesforce Marketing Cloud, online performance monitoring measurements
- Business/ digital transformation, website, app and e-commerce related project management experience is an advantage
- A creative problem-solver with experience in leading and working with cross functional teams
- Proficiency in both spoken and written English and Chinese.
What's on Offer
The right package will be given to the right minded talent.