Deskside Engineer - Global Conglomerate

Hong Kong Permanent HK$25,000 - HK$30,000 per month (HK$300,000 - HK$360,000 per year)
  • Career Opportunity at Renowned Conglomerate
  • Diverse and Inclusive Corporate Culture

About Our Client

Our client is a multinational conglomerate with diverse business interests in shipping, energy, and investment. Headquartered in the most robust city in Asia, the company operates globally and engages in maritime operations, offshore energy exploration, logistics, and financial investments. It strives to provide efficient and sustainable solutions in its various business sectors.

Currently they seeking a deskside engineer to join their team. This position involves providing technical support and maintenance for their IT infrastructure, including physical and virtual servers, Active Directory, and troubleshooting system issues. The ideal candidate will have expertise in desktop support and strong problem-solving skills.

Job Description

  • Efficiently handle incidents, service requests, and trend identification.
  • Take ownership of incidents and service requests, ensuring prompt completion within SLA.
  • Continuously enhance knowledge and skills to support seamless operations.
  • Proactively identify and prevent recurring issues or service risks, elevating customer service and internal processes.
  • Manage vendors, finances, procurement, and lifecycle of IT assets while obtaining optimal value for the organization.

The Successful Applicant

  • Higher Diploma/ Associate's Degree or above in Information Technology, Computer Science or related subjects
  • Preferably at least 2 years of working experience in IT helpdesk/ deskside positions
  • Excellent knowledge in M365 suite including MS Office, MS Teams, Outlook, SharePoint, etc.
  • Capable of handling Cisco & Meraki networking equipment, including routers, switches, APs, and firewalls
  • Highly proficient in English communication, both in written and spoken

What's on Offer

  • Permanent IT Position
  • MNC Environment with Global Opportunities
  • Corporate Environment, Open and Friendly Teammates
  • Generous Number of Days of Annual Leaves
  • Medical Coverage
  • Discretionary Bonus
Contact
Sedrick Chan
Quote job ref
JN-102023-6229523
Phone number
+852 3602 2492

Job summary

Function
IT
Specialisation
IT Support
Industry
Industrial / Manufacturing
Location
Hong Kong
Job Type:
Permanent
Consultant name
Sedrick Chan
Consultant phone
+852 3602 2492
Job Reference
JN-102023-6229523

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.