Customer Service Lead - Financial Printing

Hong Kong Permanent HK$30,000 - HK$60,000 per month (HK$360,000 - HK$720,000 per year)
  • Team Lead Role
  • New Hiring

About Our Client

Our client is a market leader providing professional financial printing service in Hong Kong. With their established brand and expanding business plan, they are looking to enhance their customer service team by looking for a customer service professional to join their team. This is a great opportunity for experienced professionals in the industry to join as their Customer Service Lead.

Job Description

This Customer Service Lead will be the first contact point of company's customers regarding on enquiry and requests. This person will report directly to the senior management of the company. As a CS Lead, this role will work very closely with the sales, design, editor and operation teams to take lead of the project and ensure the smooth execution. This is a leadership position, you will be working closely with another customer service lead in the team to supervise a team of 8-9. Shift work is required for this position.

The Successful Applicant

The successful applicant must have at least 5 years of customer service management experience in Financial Printing Industry. You must demonstrate your experience in account management and project management. The successful applicant should be an independent and mature leader. Written and Spoken English and Chinese are essential for this position.

What's on Offer

This company offers the successful candidate an attractive package of remuneration. This is a great opportunity to work in a growing company.

Contact
Sherman Sung
Quote job ref
JN-052024-6435164
Phone number
+852 3412 4855

Job summary

Function
Sales
Specialisation
Account Manager
Industry
Media & Agency
Location
Hong Kong
Job Type:
Permanent
Consultant name
Sherman Sung
Consultant phone
+852 3412 4855
Job Reference
JN-052024-6435164

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.