Customer Service Assistant / Receptionist - 17K x 13

Hong Kong Permanent HK$187,200 - HK$228,800 per year View Job Description
As a Customer Service Assistant in the health care industry, you will be responsible for delivering exceptional customer service while addressing member inquiries and concerns.
  • Alternative 5.5 Days
  • International Company

About Our Client

The hiring company is a mid-sized organisation operating in the health care sector. They are known for their focus on providing quality services to their members and fostering a professional and supportive work environment. They are looking for a Customer Service Assistant / receptionist to work in their office and to handle front of house admin and provide quality customer service to their clients.

Job Description

As a Customer Service Assistant/ Receptionist , your main responsibilities will include:

  • Greet and welcome visitors in a professional and friendly manner.
  • Answer, screen, and forward incoming phone calls promptly and handle any complaints
  • Manage the reception area to ensure it is tidy and presentable at all times.
  • Handle incoming and outgoing mail, packages, and deliveries.
  • Schedule and coordinate appointments, meetings, and conference rooms.
  • Maintain office supplies inventory and place orders when necessary.
  • Assist with basic administrative tasks such as filing, data entry, and document preparation.
  • Provide support to other departments as needed.

The Successful Applicant

A successful Customer Service Assistant/ Receptionist should have:

  • Diploma or above
  • Strong communication and interpersonal skills.
  • A proactive approach to problem-solving and attention to detail.
  • Familiarity with customer service practices and tools.
  • Ability to work effectively in a team-oriented environment.
  • This role will be alternative 5.5 days -Monday - Saturday - Working Hours Mon- Fri 10.30am-7.30pm / Sat 10.30am -6pm

What's on Offer

  • Annual Leave 14 Days
  • Double Pay and Discretionary Bonus
Contact
Natalie Chung
Quote job ref
JN-102025-6863661
Phone number
+852 3602 2418

Job summary

Function
Secretarial & Business Support
Specialisation
Receptionist
What is your area of specialisation?
Business Services
Location
Hong Kong
Job Type:
Permanent
Consultant name
Natalie Chung
Consultant phone
+852 3602 2418
Job Reference
JN-102025-6863661

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.