Customer Care Officer - 5 day work week

Hong Kong Island Temporary HK$18,000 - HK$20,000 per month (HK$216,000 - HK$240,000 per year)
  • Stable working hours
  • Dynamic and young team culture

About Our Client

Our client is a multinational conglomerate and one of the world's largest technology company. They are currently looking for a Customer Care Officer to join their dynamic team.

Job Description

  • Address daily customer feedback promptly
  • Investigate cases, follow up on customer feedback and prepare reports
  • Maintain good communication and respond to customer complaints effectively
  • Record and track customer feedback for continuous improvement

The Successful Applicant

  • HKDSE or above
  • Prior experience in customer service or related is an advantage
  • Good command of written and spoken English and Chinese (Cantonese and Mandarin)
  • Strong communication, interpersonal, and negotiation skills
  • Proficient in Microsoft Office

What's on Offer

  • 5 day work week
  • 12 days annual leaves
  • Medical insurance
  • Staff discounts
  • Convenient office location
  • Great exposure from sizeable company
Contact
Jonathan T Wong
Quote job ref
JN-042024-6389703
Phone number
+852 3602 2465

Job summary

Function
Secretarial & Business Support
Specialisation
Customer Services
Industry
FMCG (Fast Moving Consumer Goods)
Location
Hong Kong Island
Job Type:
Temporary
Consultant name
Jonathan T Wong
Consultant phone
+852 3602 2465
Job Reference
JN-042024-6389703

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.