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CRM Data Assistant Manager (Leading Retail Bank, up to 39k)

Hong Kong Temporary View Job Description
Our client is a well-known bank in APAC. The bank offers retail and commercial banking solutions, wealth management services, and investment products to individuals and businesses. The bank has established a reputation for its stability, customer-centric approach, and commitment to innovation. It is one of the leading banks in Hong Kong, providing a comprehensive suite of financial solutions to meet the diverse needs of its customers.
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  • Leading Financial Provider in APAC
  • New Digital Platform (eDM, SMS, MMS)

About Our Client

Our client is a well-known bank in APAC. The bank offers retail and commercial banking solutions, wealth management services, and investment products to individuals and businesses. The bank has established a reputation for its stability, customer-centric approach, and commitment to innovation. It is one of the leading banks in Hong Kong, providing a comprehensive suite of financial solutions to meet the diverse needs of its customers.

Job Description

  • Conduct thorough analysis of retail banking data to identify trends, patterns, and opportunities for improving customer experience, product offerings, and marketing strategies. Generate actionable insights and recommendations based on data findings.
  • Utilize CRM tools and platforms to manage customer data, segment customers, and develop personalized marketing campaigns and communication strategies.
  • Optimize customer journeys and touchpoints to enhance customer satisfaction and loyalty.
  • Design and create visually compelling reports and dashboards to present data-driven insights to stakeholders. Use data visualization tools to effectively communicate complex information and support decision-making processes.
  • Collaborate with marketing teams to plan, execute, and evaluate targeted marketing campaigns for retail banking products and services.

The Successful Applicant

  • Bachelor's degree in a relevant field such as Data Science, Mathematics, and Information Management.
  • Minimum of 2 years of experience in data analytics and CRM within the retail banking industry.
  • Strong analytical skills with proficiency in data manipulation, statistical analysis, and data visualization.
  • Experience working with digital messaging technology (SFMC, AEM, eDM, SMS)
  • Excellent communication and presentation skills to effectively convey insights to stakeholders.
  • Ability to work collaboratively in cross-functional teams and manage multiple projects simultaneously.

What's on Offer

  • New Digital platform project
  • Full package
  • Dynamic team culture
Contact
Samantha Yiu
Quote job ref
JN-012024-6288737
Phone number
+852 3602 2470

Job summary

Function
IT
Specialisation
IT Data Analysis
Industry
Financial Services
Location
Hong Kong
Job Type:
Temporary
Consultant name
Samantha Yiu
Consultant phone
+852 3602 2470
Job Reference
JN-012024-6288737

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.