Business Analyst - Retail Solution

Hong Kong Permanent HK$25,000 - HK$35,000 per month (HK$300,000 - HK$420,000 per year)
  • Experience in business data handling
  • Good knowledge in Tableau, Power BI and Excel

About Our Client

Our client is a leading retail solution company at the forefront of innovation. They provide cutting-edge technology and services to retailers, empowering them to optimize operations, enhance customer experiences, and drive growth. With a focus on delivering data-driven insights and tailored solutions, we are revolutionizing the retail industry.

Job Description

  1. Data Analysis and Reporting:
    • Collect, analyze, and interpret data from multiple sources, such as sales reports, customer surveys, and website analytics, to generate actionable insights.
    • Prepare reports and presentations to communicate findings and recommendations to stakeholders, including senior management
    • Monitor performance indicators, such as ROI, customer acquisition, and campaign effectiveness, and provide regular updates on KPIs.

  2. Customer Insights and Segmentation:
    • Utilize customer data and analytics to identify customer segments, behaviors, and preferences.
    • Conduct customer segmentation analysis to tailor marketing strategies and campaigns to specific target audiences.
    • Collaborate with the marketing team to develop personalized marketing approaches and enhance customer experiences.

  3. Collaborative Project Management:
    • Work closely with cross-functional teams, including product development, sales, and customer support, to gather requirements and provide insights for product enhancements.
    • Collaborate with the sales team to understand customer needs and provide marketing support for sales initiatives.
    • Assist in project management activities, including coordinating project timelines, tracking deliverables, and ensuring successful project execution.

  4. Continuous Improvement:
    • Identify areas for process improvement and propose strategies to enhance efficiency and effectiveness.
    • Stay up-to-date with industry trends, best practices, and new marketing technologies to drive innovation and improvement in marketing strategies.

The Successful Applicant

  • Bachelor's degree in Marketing, Business, or a related field. Additional certifications in business analytics or market research are a plus.
  • Previous experience as a business analyst, market analyst, or related roles
  • Strong analytical skills and proficiency in data analysis tools and techniques.
  • Deep understanding of marketing principles, strategies, and tactics in the retail sector.
  • Proficiency in using marketing analytics platforms (Tableau, PowerBI etc.), CRM systems, and data visualization tools.
  • Excellent communication and presentation skills to effectively convey insights and recommendations to stakeholders.
  • Strong project management skills, with the ability to manage multiple projects and priorities.
  • Ability to work independently and collaboratively in a fast-paced, deadline-driven environment.
  • Detail-oriented mindset with a focus on accuracy and quality of work.
  • Proficiency in Microsoft Office Suite, including Excel, PowerPoint, and data analysis tools.
  • Familiarity with retail solutions, such as point-of-sale systems, inventory management software, or customer loyalty programs, is a plus.

What's on Offer

  • MNC working environment
  • APAC exposure
  • Experience working with senior management team
  • Fast track promotion
Stephanie Kwan
Quote job ref
Phone number
+852 3602 2443

Job summary

Product Manager
Industrial / Manufacturing
Hong Kong
Job Type:
Consultant name
Stephanie Kwan
Consultant phone
+852 3602 2443
Job Reference

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.