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Business Analyst, Operations (Retail Bank)

Hong Kong Permanent HK$40,000 - HK$60,000 per month (HK$480,000 - HK$720,000 per year) View Job Description
This role supports the Department Head in overseeing daily banking operations, coordinating cross-departmental projects, and ensuring smooth implementation of new systems and products. It also involves enhancing operational efficiency, maintaining compliance, and managing stakeholder communications and administrative tasks.
  • Growing Southeast Asia bank
  • Prior operations experiences in retail banking is preferred

About Our Client

A Growing Southeast Asia bank.

Job Description

  • Provide support to Department Head managing all aspects of daily operation activities of the Bank
  • Manage and monitor the implementation of new systems, launch of products and services, Bank-wide and cross departmental projects in accordance with the Bank's strategies
  • Liaise with different user departments and IT, and undertake all levels of project tasks, including the preparation of project plan, UAT plan, core banking system roll out plan to ensure a smooth delivery of new technical implementation
  • Propose and analyze new products. Conduct competitive analysis, feasibility study and new product approval processes, and grant agreement to related departments
  • Participate in the review of operation procedures. Propose necessary changes for operation efficiency enhancement and drive productivity & operational excellence
  • Develop and implement comprehensive operational procedures in a timely manner, and ensure control & compliance with operational risk management standards and regulatory
  • Liaise with different stakeholders to support daily operational activities, administrative tasks and budget preparation, and to resolve any operational issues of the department
  • Perform ad-hoc duties as and when assigned

The Successful Applicant

  • Degree holder
  • Minimum 7 years of relevant project management experience in banking
  • Good understanding of operation processes for various banking products and services
  • Solid experience in handling projects, budget preparation and cross functional activities
  • Exceptional leadership and management skills
  • Excellent problem solving and analytical skills
  • Strong communication and interpersonal skills
  • Familiar with regulatory requirements (i.e. HKMA & SFC) & markets practices
  • Proficiency in MS Office and presentation software
  • Good command of both written and spoken English and Chinese

What's on Offer

Competitive package and growing opportunity.

Contact
June Kwong
Quote job ref
JN-082025-6821985
Phone number
+85234124830

Job summary

Function
Banking & Financial Services
Specialisation
Business Analysis / Change / PMO
What is your area of specialisation?
Financial Services
Location
Hong Kong
Job Type:
Permanent
Consultant name
June Kwong
Consultant phone
+85234124830
Job Reference
JN-082025-6821985

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.