Assistant Project Manager (ERP/ CRM system)

Causeway Bay Permanent HK$32,000 - HK$42,000
  • Digital enterprise focus work;
  • Stable working environment;

About Our Client

Our client is one of a market dominant in the entertainment industries. They are currently hiring for a Project Business Analyst, the role will work to ensure system efficiency of CRM/ ERP resources and features, along with other integrated tools. The position holder will work to support our user base with implementation of new features, training and support and uses knowledge.

Job Description

Job Responsibilities:

  • Serve as a point of contact for all respective teams for group level;
  • The Systems Project Business Analyst and Processes Professional will work closely with the sales and marketing teams to ensure customer-related systems efficiency of CRM/ ERP resources and features, along with other integrated tools;
  • The position holder will work to support users base for business requirements collection, planning cost and timeline;
  • Design business new features, process flows, with implementation;
  • Training and support and users knowledge to provide maintenance, configuration and reporting for CRM, sales tools and mobile tools;
  • Ensure system integrity and integration capabilities are operating optimally;
  • Support in the development and creation of status reports, dashboards and processes;
  • coordinate UAT and training for business users;
  • Take responsibility for IT project deployment; evaluate post-implementation results for necessary system fine-tunings and operation adaptation;
  • Create and maintain documentation on processes, policies, application configurations and related materials

The Successful Applicant

Job Requirements:

  • Academic degree in Information system, IT or relevant field;
  • 3 - 6 years of work experience as a Business Analyst/ Project Analyst for internal large scale system OR CRM OR ERP system etc;
  • Solid experience in ERP/ CRM system/ eCommerce implementation OR related systems;
  • Solid experience in collecting user requirements and UAT;
  • Good technical knowledge of CRM platforms and good knowledge of CRM best practices;
  • Ability to prioritize (and re-prioritize) as business needs change;
  • Analytical, takes a data-driven approach by default;
  • Good communication skills;

What's on Offer

  • Nice Remuneration;
  • Excellent project exposure;
  • Career progression;
  • Peaceful environment;
  • Stable culture;
  • Great benefit.
Contact
Joe Tsoi
Quote job ref
JN-082021-2987346
Phone number
+852 2848 9539

Job summary

Function
IT
Specialisation
ERP
What is your area of specialisation?
Technology & Telecoms
Location
Causeway Bay
Job Type:
Permanent
Consultant name
Joe Tsoi
Consultant phone
+852 2848 9539
Job Reference
JN-082021-2987346