APAC Field Services Specialist/Manager
U.S. Listed Company
About Our Client
Our client is a renowned medical appliances and equipment provider in the medical industry. The company has a strong track record in developing high tech machinery and high standard hardware while also providing professional technical after sales services. With the dynamic growth and potentials in the Asia Pacific market, they are now looking for an experienced talent with field services background to join their energetic team in Hong Kong.
As a hardware specialist, you will be accountable for delivering reliable and professional services to the customers. You will install and repair the hardware at the customer's sites in the Asia Pacific areas when it is required. You will also provide constructive advice for customers on any hardware/ software upgrades. You will liaise with customers directly for any technical queries and provide strategic consultations for any system or hardware failures. You will be responsible for ensuring a safe and tidy working environment and deliver the technical services in a professional manner. You will closely monitor and manage the quality and compliance with the various legal standards.
The Successful Applicant
To qualify, you will be a Degree holder in Electronic Engineering with 3-5 years of solid troubleshooting experience. Previous experience in the medical equipment sector will be an advantage. You will be able to identify the problem while running tests and analyses. Excellent communication, negotiation and troubleshooting skills are expected as you will be dealing with customers. Ability to prioritize and manage projects while meeting deadlines is essential. Frequent travelling to Asia region is required. Fluent in English, Chinese, and ideally competent in another language is a must.
What's on Offer
This is a fantastic opportunity to work in a market leading multinational listed company. This gives you a great exposure to further develop and strengthen your technical knowledge and potentials. You will be offered a great career prospect with regional exposure and competitive package.